Playfre Expands Music Streaming Service to the Entire African Continent | Tempemail – Blog – 10 minute

Playfre has announced that it plans on expands platform across the entire continent. Before this, Playfre – which launched in May 2019 – was limited to only 18 African countries and before that, only to 5 African countries.
With a library of over 50 million songs and 2 million artists, Playfre is currently the largest African music streaming service in terms of catalogue size. It has grown steadily in the past few months; averaging around 250 streams per registered user.
According to Playfre co-founder and CEO Chika Nwaogu, music isn’t limited only to the just over 20,000 registered users on the platform – it’s freely available to anyone who downloads the app. Although any visitor outside the continent of Africa who tries to use the service is taken to the “Playfre is currently not available in your country” screen.

“We just crossed the milestone of 20,000 registered users and 10 million streams, so we felt it was time to expand our services to include the entire African continent. We did this to easily hit our KPIs. We intend to serve the African continent for now before expanding to include countries outside the continent” Nwaogu said.
Playfre is now available in 54 African countries and with operations in both Kenya and Nigeria.

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‘Truth twisters’: rogue civil service tweet causes storm | Politics- Tempemail – Blog – 10 minute

It was a sentiment perhaps shared by at least some people who had watched Boris Johnson’s press conference, but not necessarily what you might expect from the official account of the civil service.
“Arrogant and offensive,” read the tweet from the @UKCivilService Twitter account, which has just over 250,000 followers. “Can you imagine having to work with these truth twisters?”
The tweet elaborated no further, but given that it was sent soon after Johnson had finished a sometimes extraordinary press briefing at which he had vigorously defended his under-fire chief aide, Dominic Cummings, the implication was fairly clear.

A delighted Twitter shared the message tens of thousands of times before it was deleted, leaving the civil service account to its usual, more sober stream of messages about ways for businesses to cope with lockdown and other practical issues.
A government spokesman said: “An unauthorised tweet was posted on a government channel this evening. The post has been removed and we are investigating the matter.”
At the press conference, Johnson had dismissed criticism of Cummings’ decision to drive more than 260 miles to his parents’ estate in Durham with his wife and young son after his wife became ill, saying Cummings had been trying to keep his family safe.
“I think he followed the instincts of every father and every parent,” Johnson said. “And I do not mark him down for that.” The prime minister added: “I believe that in every respect he has acted responsibly, legally and with integrity, and with the overriding aim of stopping the spread of the virus and saving lives.”

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Barista deploys contactless take-away ordering and payments service- Tempemail – Blog – 10 minute

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By deploying the Dotpe’s “Scan-Order-Pay” feature, Barista outlets in Gurgaon can take orders and payments through the customer’s phone while maintaining social distancing. Customers can simply scan a QR code placed outside the takeaway window and the entire menu of Barista will pop up on the user’s mobile phone browser. The customers can then place an order by adding items from the digital menu and pay using regular online payment methods. Once their order is ready, Barista pings the order details to the customers on their Whatsapp number and they can pick it from the take-away counter with zero manual intervention.
A technology startup, DotPe provides novel digital transformation and commerce solutions to brick and mortar outlets. It aims to revolutionize the offline-to-online market space by combining fintech capabilities with extensive customer engagement offerings. By offering its digital ordering solution to most cafés of Barista across India in the next few weeks, DotPe intends to help them drive streamlined business operations while following social distancing & safety norms.
Once the situation normalizes and Barista also plans to start home delivery and contactless dining services through DotPe. Orders can either be placed online for home delivery via WhatsApp or by scanning the QR code placed at the cafe tables.
Speaking on the partnership, Shailaz Nag, Founder DotPe said, “Given social distancing will be a way of life even after the lockdown is lifted, now is the time to restore confidence among the customers who want to order their coffees, essentials, and delicacies but are worried about safety. At Dotpe, we’re thrilled to go live with our “Scan-order-pay” solution at Barista cafes in Gurgaon. The uniqueness of our platform is that end customers don’t have the hassles of downloading any app and can start ordering by simply scanning the QR code, placed outside Barista, once. The commerce and payments happen on the user’s mobile browser while the post-transaction communication, customer invoicing, feedback, etc. shifts to WhatsApp. i.e. Barista can directly interact and engage with its customer on WhatsApp, once the customer has placed the order and paid successfully through Dotpe.”
Rajat Agrawal, COO at Barista Coffee Company said “The pandemic has impacted every industry and nearly all facets of everyday life. The normal rules of engagement at café level have changed literally overnight with contactless delivery now a fundamental requirement. Customer safety & contactless transaction is of prime importance to us. To deliver the best in class services while maintaining minimal human touch, we launched our own contactless ordering & payment offering by deploying Dotpe’s innovative QR based ‘Scan-Order-Pay’ solution. So far, we have seen 15-20% of takeaway order volume is being contributed through this facility, which is quite an encouraging trend and further strengthens our confidence in the contactless ordering and digitized payment economy. Furthermore, Dotpe acts as a single stop shop for us to accept orders and payments digitally and at the same time we can interact with our customers over WhatsApp directly for functionalities like digital receipts, feedback, repeats orders etc. Commerce & payments stack helps us to build our own digital channel and we plan to offer contactless dining too once normalcy sets in”.

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Researchers warn of unfixable DNS denial of service NXNSAttack – Security – Telco/ISP- Tempemail – Blog – 10 minute

Israeli security researchers have discovered an unfixable vulnerability in one of the fundamentals of the worldwide domain name system (DNS) that can be abused to launch potentially overwhelming denial of service attacks.
Lior Shafir and Yehuda Afek, both of Tel Aviv University and Anat Bremler-Barr of the Herzliya Interdisciplinary Centre published their findings on the DNS vulnerabilty, which they called NXNSAttack after disclosing it to vendors to give them time to develop patches.
The NXNSAttack takes advantage of a weakness in the so-called glueless delegation in the DNS, in which queries return names of servers that are authoritative for a domain, but not their internet protocol addresses.
An attacker with a malicious DNS server can respond with a delegation that contains fake, random authoritative server names.
These server names are set to point to a victim domain, which forces the resolver to generate further queries that are sent to the target DNS server which is unable to resolve them.
This is how standards-compliant DNS servers should operate, but the consequences of NXNSAttack can be denial of service floods with a very high packet amplification factor of up to 1621 times.
Open source and proprietary DNS servers that currently serve the global internet infrastructure are affected and need patching.
This includes DNS resolvers such as the Internet Software Consortium’s BIND, and also proprietary ones used by cloud and web services providers such as Google, Microsoft, Amazon Web Services, and Cloudflare which have now received patches.
However, the patches do not fix the vulnerability, and only provide mitigation against NXNSAttack by adding limits on the amount of retries for name service resolution.
“Unfortunately NXNSAttack abuses the very basic principle of DNS protocol, which practically means there is no fix, only mitigation,” Petr Špaček of the Czech Republic domain name administrator who collaborated with the Israeli researchers wrote.
Špaček noted that while on the surface mitigation techniques such as limiting the number of names resolved while processing single delegations appear simple to implement, they could break resolution for some domains.
Adding arbitrary limits on resolution retries could cause problems for the esitimated four per cent of second-level domains that have issues with their delegation from top-level domains (TLDs) such as .com and .net.
“In [the] upcoming days we will see how successful vendors were in determining their magic numbers and if they get away without breaking any major domains,” Špaček said.

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Mukuru Launches Grocery Service to support Zimbabwean Families from South Africa | Tempemail – Blog – 10 minute

Image sourced from Mukuru

African remittance provider Mukuru has launched Mukuru Groceries – a service that hopes to give South African based customers the ability to send groceries to their families and communities in Zimbabwe.
With this service, customers can place orders for a basket of groceries that include 21 staples such as Mealie Meal, cooking oil, sugar, salt, rice, etc.
To facilitate ease of use, Mukuru Groceries is available via USSD and Whatsapp. Existing customers will not be required to register for the service, they can simply create orders via USSD and WhatsApp, making it as easy to send groceries home as it is to send money.
Mukuru says that this service has come at a time when many families are struggling to obtain basic commodities as a result of the COVID-19 pandemic.

“We have listened carefully to what our customers are asking for, and we have innovated and added to our service offering to make sure that Zimbabwean families receive the resources and support that they so desperately need right now,” says Andy Jury, CEO of Mukuru.
“By leveraging our strong partnerships and network in the region, along with our extensive infrastructure, we are able to introduce and quickly implement new services such as Mukuru Groceries. We plan to provide these types of innovations to other African markets in the near future.”
Mukuru customers will follow the same process on USSD and WhatsApp to create an order and pay at any Mukuru pay-in partner using a payment reference (similar to the cash order reference).
The recipient will then receive an SMS with a voucher number to go and collect at any of the 19 Metro Peech and Browne Stores across Zimbabwe. Importantly, the goods will be ready for collection immediately after payment confirmation has been received.

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Service NSW hit by email compromise attack – Security- Tempemail – Blog – 10 minute

Service NSW has been hit with an email compromise attack impacting the accounts of 47 staff members and information of an unknown number of citizens.
The attack, first reported by 9News, has been referred to forensic specialists, police and government cyber investigators, who were trying to “identify any customer information that may have been accessed.”
“The data that was illegally accessed was stored in email records,” Service NSW said in a statement.
“Customers should be reassured that individual MyServiceNSW Account data has not been compromised.”
Service NSW said its focus is on customers “who were served by one of the 47 team members with the compromised email accounts.”
“At this point we don’t believe there has been any risk introduced to customers from transactions performed online and via mobile,” the agency said.
“Service NSW will contact customers who have been affected by the breach as soon as we have the necessary information.”
9News reported the compromise occurred sometime in April but that it was only communicated to the relevant Minister last night.
More to come

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CyberArk acquires ‘Identity as a Service’ firm Idaptive- Tempemail – Blog – 10 minute

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CyberArk has announced it has acquired Santa Clara, California-based IDaptive Holdings, Inc. (Idaptive). Together, CyberArk and Idaptive will deliver the industry’s only modern identity platform with a security-first approach.
Through the acquisition, CyberArk and Idaptive will deliver a comprehensive Artificial Intelligence (AI)-based, security-first approach to managing identities that is adaptive and context-aware, and architected on the principles of Zero Trust and least privilege access, to dramatically reduce risk.
CyberArk will extend its ability to manage and protect identities with various levels of privileges across hybrid and multi-cloud environments, enabling customers to improve their overall security posture with a more efficient and seamless user experience, and address ever-increasing and complex regulatory requirements.
“With cyber attacks on the rise, organizations need modern, comprehensive solutions to make better, continuous access and authorization decisions for the broadest range of users,” said Udi Mokady, founder, chairman and CEO, CyberArk, adding, “With Idaptive, CyberArk will offer customers a SaaS-delivered, security-first approach to managing identities – with Privileged Access Management at its core – that reduces risk, simplifies operations and improves business agility. We are thrilled to welcome the Idaptive team to CyberArk.”
The total purchase price for the acquisition of Idaptive was $70 million in cash consideration.

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DE-CIX India launches DirectCLOUD service- Tempemail – Blog – 10 minute

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A neutral Internet Exchange operator on the Indian sub-continent, DE-CIX India, is now launching its DirectCLOUD service at their DE-CIX Mumbai location. Customers can now access the DE-CIX Cloud Exchange and connect to the global cloud services provided by Microsoft Azure and Google Cloud; Amazon Web Services is coming soon. Thus, businesses across all industries are offered game-changing opportunities.
“This is the first step in building an extensive Indian cloud ecosystem, which will feature both global and local service providers. We are looking forward to go beyond peering and bring our customers more value for their existing accesses to DE-CIX. More and more business-critical workloads are running in the cloud; thus, enterprises have an increasing need to get a robust, secure and private connection to these cloud infrastructures. Therefore, DE-CIX offers a Cloud Exchange with some of the most important Cloud Service Providers available allowing customers by using one physical infrastructure to access all the Cloud Service Providers they are using,” says Sudhir Kunder, Senior Vice President and Tempemail Head Sales at DE-CIX India.
DE-CIX’s cloud ecosystem is a unique community of certified partners, working together to ensure a secure, resilient, and reliable access to the cloud. Within this ecosystem, the DirectCLOUD service is an interface connecting the infrastructure of a company via an Internet service provider (ISP) or data center (DC) with the selected cloud service provider (CSP). This makes access to many different cloud service providers, from niches to hybrid solutions, very easy.
DirectCLOUD service offers a direct connection to the cloud providers on the DE-CIX Apollon platform, bypassing public Internet with a guaranteed bandwidth and security against DDoS. The DirectCLOUD finder helps in finding the available cloud service providers and requested features and categories, such as IaaS, DDoS, self-provisioning, or certifications. The DirectCLOUD connection can also be used to link to other ISPs in order to use their services, e.g. IP transit, infrastructure, and network capabilities.

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AWS announces enterprise search service Amazon Kendra- Tempemail – Blog – 10 minute

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Ecommerce giant Amazon’s Cloud arm Amazon Web Services (AWS) has announced the general availability of Amazon Kendra, an enterprise search service powered by machine learning.
Amazon Kendra uses machine learning to enable organisations to index all of their internal data sources, make that data searchable, and allow users to get precise answers to natural language queries.
Amazon Kendra is currently available in US East (N. Virginia), US West (Oregon), and EU West (Ireland), with other regions coming soon.
“We”re excited to make Amazon Kendra available to our customers and enable them to empower their employees with highly accurate, machine learning-powered enterprise search, which makes it easier for them to find the answers they seek across the full wealth of an organization”s data,” explained Swami Sivasubramanian, Vice President, Amazon Machine Learning, AWS.
Companies like 3M, PwC and Allen Institute are among the customers and partners who are already using Amazon Kendra.
According to AWS, businesses can use Amazon Kendra to search internal documents spread across portals and wikis, research organisations can create a searchable archive of experiments and notes, and contact centers can use Amazon Kendra to find the right answer to customer questions across the complete library of support documentation.
Amazon Kendra requires no machine learning expertise and can be set up completely within the AWS Management Console.
“Using keywords is counterintuitive, and the results returned often require scanning through many irrelevant links and documents to find useful information,” said Sivasubramanian.
Amazon Kendra provides a wide range of native cloud and on-premises connectors to popular data sources such as SharePoint, OneDrive, Salesforce, ServiceNow, Amazon Simple Storage Service, and relational databases, with more being added throughout this year.
Developers can quickly and easily add data sources to their Amazon Kendra search index by selecting the connector type, and those connectors will maintain document access rights.

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How Can Drones Come To Service During Crisis?- Tempemail – Blog – 10 minute

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Selected consortiums will be carrying out 100 hours of BVLOS trials on delivery of medicines and other packages in the first quarter of the financial year 2020. Alternative Global India (AGI) is the consulting firm associated with 4 such consortium out of which 1 has been selected so far, to anchor and manage the overall consortium.
But, at a time when laws concerning drones aren’t flexible enough, how are startups managing to stay ahead of the curve? Gairika Mitra tries to find out from Ankit Kumar, founder, Alternative Global. 
How do you think can drones be used for effective usage of inspection and surveying?
Drone is an uprising sector which provides immense opportunity.As of now, activities such as inspection and surveying that are within visual line of sight is permitted. The industry will upsurge with the BVLOS getting permitted, it will open up wide business opportunities from delivery to Advanced Air Mobility to wide-area surveying and inspection. The industry will see new applications emerging and delivery is going to be of key importance.
What’s the unique flavour that Alternative Global provides, especially in an industry that is in its nascent phase?

Drone is still in the nascent phases of growth in India, we as a company have been investing in technologies such as delivery, drone sandboxes etc. We have been a part of multiple consortiums with delivery companies to conduct trials on BVLOS in the coming months.
How does Alternative Global rely on tech? Could you give us an insight?

Our investee company is developing multi-copter and EVTOL drones with Detect & Avoid technology and UTM integration which will allow long-range flights in BVLOS conditions. We are also working on introducing new technologies of communication and soon will be working with telecom companies to run 4G trials with drones. 

Would you say that drone technology has been a boon amid such critical times? Is the reliance justified?

Drone for commercial usage with time is proving to be the boon and the scale can only be achieved when people rely on technology. Think of a future where touch-less and human-free delivery of food/medicine/packages takes place within 5 minutes of placing an order. There are areas where logistical reach through road/rail is very limited and in cases of emergency, people suffer because of the unavailability of medicines/blood packets etc. Reliance on such technology is very important. 

What can we expect from Alternative Global next?
Our focus remains on conducting multiple BVLOS trials and creating sandboxes with state governments allowing training & testing facilities for startups. As a long term milestone, we are working towards making commercial deliveries starting from medical packages.
How can we have more people making innovations in the drone space?

Drone/UAV industry will take its own time to mature and the wannapreneurs in this segment should focus on the niche and develop expertise in the segment. Don’t rush for investments as the Industry is very new for investors too. Better planning, execution and optimised resource deployment is the key to success.

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