Telstra sets $65 a month as minimum spend to get 5G access – Telco/ISP- Tempemail – Blog – 10 minute

Telstra is set to reshape the way it sells 5G services once a year-long free trial wraps up today.
The telco had said last year that it would eventually allow users of its two most expensive mobile plans to access 5G at no extra charge, while users on smaller plans would be charged an extra $15 a month.
It has since decided not to charge a “separate fee” for 5G; however, it will put up prices on all mobile plans by between $5 and $15 a month, and the cheapest plan is no longer 5G-capable at all.
“Since we launched Australia’s first 5G network just over 12 months ago, our customers have really embraced more data intensive uses of their mobile connection such as streaming services, video conferencing, virtual reality and mobile gaming,” consumer and small business group executive Michael Ackland said in a statement.
“That is why following the conclusion of the 12 month 5G free trial period on 1 July 2020 we have decided not to charge a separate fee for 5G, and will now be including 5G access for customers on our medium plan as well as our top two tier plans.” 

(Above: Telstra’s new mobile plans)
Up until now, even customers of its smallest plan – with 30GB of quota for $50 a month – have been able to access 5G services under the free trial.
That plan will go up to $55 a month with 40GB of quota but will be 4G only.The medium plan, with 60GB for $60 a month, goes to 80GB for $65 a month and now includes 5G (whereas before it would have been a $15 a month add-on).
The two biggest plans were already in line to receive 5G services for the same price:

the 100GB ($80/month) plan moves to 120GB ($85/month)
the 150GB plan ($100/month) is now 180GB ($115/month)

Telstra said the increase in quota across all plans was made in recognition that “the lives of Australians had fundamentally changed in recent months.” 
“We know now, more than ever, with many of our daily routines quickly moving online for learning, work and entertainment, it is critical our customers have access to more data, and reliable, high quality connectivity both in-and-out of the home,” Ackland said. 
“That is why we are announcing that from 1 July, consumer and small business customers will benefit from a data increase of up to 30GB depending on their plan, with 5G access included on our medium plan and above.”
Ackland said existing customers would be “progressively” migrated over to the new plans “over the next three months”.
Those that moved by September 30 would be given “credit to help offset the increase for the first 12 months.”
“Eligible customers will be contacted by Telstra about this offer before this date,” Telstra said.

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Pride Month Tempemail Designs That’ll Inspire You in 2020 🌈 – Blog – 10 minute

Pride month is upon us. Many companies across the globe made sure to express their brand’s beliefs and identity through our favorite means of communication: email. In this blog post, we are featuring a few of the pride month email campaigns sent out in 2020, to celebrate love and tolerance.
Get inspired by these emails and create your own to join the discussion and make an impact.
Colorful Tempemail Palettes
What better way to celebrate Pride Month than with a fun and colorful email. These email examples are very nice to look at.
[NEW] 💖 Pride Keychain & Grip Donation! 🏳️‍🌈
The modular design combined with color blocking makes each section stand out. The color palette of the email is coherent and the email flow is clear and understandable. Overall, the design feels fun and fresh, and the message comes across right away.

🌈 Happy Pride Month! 🌈
The same goes for this beautiful email design from Modcloth. In honor of Pride Month, the brand collaborated with The Trevor Project to collect donations in support of LBGTQ Youth. Through a powerful email copy and a bright email hero image, combined with a popping blue, the email stands out and catches the reader’s eyes.
The color band placed right underneath the email text creates a feeling of smoothness, freedom, and movement. The picture portraying a woman wearing a fun jumpsuit, bright yellow hairband, and over the top makeup adds an extra layer of fun and silliness to the email, which balances out the serious nature of the topic in question.

Pop of color in neutral emails
Some brands chose to maintain a neutral look & feel to their emails while incorporating a pop of color.
Pride Never Stops
This Pride Month email design for example is in all black and white, except for the flag colors on the product. This automatically brings attention to the product.

 
Pride Underwear
The same goes for this email from Calvin Klein. The email background is grey, the email text is white, and everything fades into one background- except for the model in the main image. The pride underwear is at the center of the email. And the only colors used are the rainbow colors of the flag.

Animated Images & GIF In Emails
Gifs in emails are one of the most effective ways to grab attention, stand out in the inbox, and create a fun and engaging message. Here are a few of our favorite GIFs in pride month emails.
Meet our new Love Notecards

Happy Pride Month!
This email is so fun and creative. Using their products in different colors, this brand created a GIF of the Pride flag.

Celebrate LA Pride! 🌈
Animated images don’t have to be over the top. Here’s an example of how you can include a pop of color in your emails during pride month.

Beautiful Tempemail Image Backgrounds
Tempemail image backgrounds are an easy way to completely step up your email design game. There are a few rules to keep in mind, however, if you want your emails to render well on all major email clients.

The Marketer’s Ultimate Guide to Embedding Images in Tempemail

LOVE is all you need!!! 🌈🥰

Celebrate Pride Month

Celebrating Pride ❤️🧡💛💚💙💜

ICYMI: We launched our NEW Pride Collection 🌈 🌈 ‼️
This awesome email design is simply mesmerizing. The email color palette, the image background featuring the main product, the different modules, everything just works in one stand-out email.

A more subtle way to take part in the Pride Month communication is to create a colorful version of your brand’s logo, just like in this email example by Soko Glam.

It’s Clean

 
Wrapping Up
Pride Month is about tolerance, love, and fun! Take part in the movement with a colorful email. It’s the perfect opportunity to let your creative juices flow.

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DTA swamped with COVIDSafe app feedback in first month – Strategy – Software- Tempemail – Blog – 10 minute

The Digital Transformation Agency fielded 20,000 pieces of feedback from the community about the government’s COVIDSafe contract tracing app in its first month of operation, agency chief Randall Brugeaud has revealed.
Speaking at the Virtual Australian Public Sector Innovation Show this week, Brugeaud said “more than 20,000 emails and thousands of phone calls” offering feedback had been received directly following the app’s launch in late April.
That may go some way towards explaining the the peak IT agency’s delay in responding to enquiries from the tech community, including after the release of the source code for the application in early May.
“We worked with users listening to their feedback and adjusting our approach to better meet their needs,” Brugeaud said on Wednesday.
“We leveraged international experience, sharing code with Singapore and the United Kingdom, and our learnings with governments all around the world.
“We worked with users and the tech community and users as well, with more than 20,000 emails and thousands of phone calls received in the first month of operation alone.”
Brugeaud said that feedback from users and the tech community had led “directly to product improvements”, though he did not mention which of the four updates released to date had contained the improvements. 
The four releases pushed out to date have contained improvements to Bluetooth performance on iOS devices, as well as privacy enhancements that prompt Android users to remove their user-assigned device names.
The feedback statistics follow the release of documentation late last week that shows improvements in the “Bluetooth encounter logging” following the release of the first two COVIDSafe app updates (14 May and 26 May).
The testing results confirm that iOS to iOS and Android to iOS Bluetooth encounter logging for two locked phones was rated “poor” when the app was first released, though successive app releases have seen this improve marginally.
iOS to iOS Bluetooth logging in all other conditions (active to active, active to background unlocked and active to locked) is now rated either “good” or “excellent”, while Android to iOS Bluetooth logging on active to locked and locked to locked devices is still “moderate”.
A poor rating is where an encounter is logged 25 percent of the time or less, while a moderate rating logs encounters 25 to 50 percent of the time.
A good or excellent rating logs Bluetooth encounters between 50 and 80 percent and 80 and 100 percent of the time, respectively.

Source: DTA

By comparison, Android to Android Bluetooth encounter logging for two locked phones started life with either a good or excellent rating and is now rated “excellent” in all conditions.
Brugeaud also used his address to double down on earlier reports that the app has been successful in identifying people who weren’t found as part of the traditional contract tracing process.
“[The app is] being used by state and territory disease detectives to successfully find people who are not identified as part of manual contact tracing processes,” he said, adding that there were now more than 6.2 million register users.
“Despite some early reporting to the contrary, COVIDSafe is working, and it’s an important part of the government’s response to the pandemic.”
He said the app was “one of the most important, highest profile capabilities the DTA has ever delivered” and would have been difficult to deliver in such a short time frame prior to the pressures of the pandemic.
COVID-19 the agile kick the APS needed 
But COVIDSafe was not the only example of where the Australian Public Service was able to pivot, with agencies also moving fast to respond to unprecedented demand for services and addressing the shortfall in the government’s information offering.
Brugeaud said that the Australia.gov.au homepage, which was built by the DTA as a central point for citizens to access information on the pandemic, was “delivered in just under 24 hours”.
It forms the basis of the government’s planned digital experience platform (GOVDXP) – a social media-inspired digital service platform currently being built out by Deloitte, which is eventually expected to replace myGov.
The webpage was released alongside the government’s Coronavirus Australia information app, which was built by Canberra-based tech firm Delv in “three weeks” at the cost of almost $4 million, and the WhatsApp channel, which was built by Atlassian in “just under a week”.
“This group of digital capabilities couldn’t have been delivered using traditional mindsets and approaches. We delivered because we thought and operated differently, and this allowed us to rapidly meet the needs of government and the community,” Brugeaud said.
“My assessment is that the APS has become much more agile during the crisis, working in an agile way has allowed us to respond quickly and flexibly to rapidly changing policy and user needs and iterate delivery to provide incremental improvements.
“The agile approach has also allowed us to take a much more pragmatic view of risks than we might have taken in the past, which is a very good thing.
“While agility was one of the enablers of our success, this sometimes led to criticism from external commentators, many of whom seem to be suggesting that we should have taken more time to deliver closer to perfect solutions.
“I genuinely believe that our approach was right, and the evidence is most definitely supporting this view.”
Brugeaud said that the relevance of the platform had been “proven over time, with more than 20 million hits on Australia.gov.au since its creation, almost four million dowloads of the Coronavirus Australia app and one million users of the WhatsApp channel”.
“Given that just under half of the Australia.gov.au traffic relates to return users, people are seeing value – so we mustn’t be too far off the mark,” he said.

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Month long Digital Technology Senate kickoff : In Week One, Pharma and Healthcare CIOs discuss COVID-19 and beyond- Tempemail – Blog – 10 minute

Read Article
With lakhs of people affected, the impact of the coronavirus has been deadly. In the process, this black swan event has completely altered our way of thinking and has forced organizations to bring about a change in the way they function. The world is now being forced to operate one of the largest ‘Work from Home’ (WFH) experiments. For the next few months, every organization will be digital, and will be forced to rethink their WFH policies and processes and the necessary technology infrastructure. 
Understanding the need for being relevant in today’s times, Express Computer and CRN, India’s foremost business technology communities, have launched a month-long engagement-driven Virtual Conclave, called Digital Technology Senate. #DigitalTechnologySenate  
Themed around “How India Inc. is fighting COVID-19: Innovation in Disruptive Times”, this virtual conclave will cover Healthcare & Pharma, BFSI, Education, and Retail, e-Commerce & QSR sectors and will be cumulatively attended by more than 20,000 people. 
Under Healthcare & Pharma vertical, we will be broadly focusing on the following topics: 

How technology is turning out to be the best bet for enabling early detection of the corona virus disease and supporting remote / real-time monitoring 
Leveraging teleconsultation / telemedicine to decongest healthcare facilities and mitigate the spread of pandemics like COVID-19
How AI & data analytics can be applied to combat health pandemic
How AI and ML-based technology can be used to assess huge volumes of data on healthcare, clinical trials and drug reviews from multiple sources
Role of AI in drug discoveries, vaccine development and associated research 
How pharma companies can utilize Big Data to accelerate drug discovery and development, predict health risk, and manage safety concern
Utilizing data analytics to capture patient information, scan health records, and keep a track on the performance of drugs in the clinical trial phases

The key speakers under the Healthcare & Pharma vertical include:Arvind Sivaramakrishnan, CIO, Apollo HospitalsSreeji Gopinathan, Chief Information Officer, Lupin LimitedMukesh Rathi, Vice President & CIO, Dr. Reddy’s LaboratoriesPrashant Singh, CIO, Max HealthcareRajesh Batra, EX- CIO, Kokilaben Dhirubai Ambani HospitalAnjani Kumar, CIO, Strides Pharma Science Shuvankar Pramanick, CIO, Sir Ganga Ram Hospital Jitendra Mishra, VP & Group CIO, Alembic PharmaceuticalsGirish Kulkarni, Chairperson & Founding Board Member, CHIME India Chapter Avadhut Parab, Global CIO, Wockhardt Sanjay Moralwar, Group CIO, Cadila Health Ganesh Ramachandran, Global CIO, Alkem LabThe key partners / vendors participating in the discussions include:DhruvaHitachi Systems Micro ClinicSAP ConcurMongoDBLogMeInNetAppHashtag – #DigitalTechnologySenate (Join the discussions and talks)Website: https://www.technologysenate.com/index.htmlPharma and healthcare track: https://www.technologysenate.com/pharma/index.php

If you have an interesting article / experience / case study to share, please get in touch with us at [email protected]

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Free Trial Offer – IT Development Services to Test One Month- Tempemail – Blog – 10 minute

As businesses shift to recovery, we believe the best way we can help is to let new customers experience our IT outsourcing services for free.
The COVID-19 crisis has shown us that digital resilience is essential for business resilience, whether companies are adapting for survival or investing for the future.
We want to help businesses boldly master this inflection point by building that new feature or launching that new MVP. The free trial offer is our bold way of “putting our money where our mouth is,” as the saying goes.
 
In recent weeks, we’ve seen several clients move to expand teams and accelerate backlog delivery, upshifting velocity to meet projected demand. For others, Pentalog is a way to extend development budgets suddenly slashed to the bone.
Companies face diverse stresses, but the topic we keep hearing is revenue recovery. As plans come into view, resources need to be reallocated so leaders can double down on initiatives with the greatest potential for growth.
We want to help those investments go just a little farther, whether the project’s goal is cash generation or market validation. 
Now is the Moment for Action
Businesses need to continue the phase of intensive adaptation launched by the virus. Disruption is a risk but it can also mean opportunity. It is imperative that software, websites, apps, etc. are readied today to meet the new normal.
The recovery will very likely be the most challenging business environment anyone has ever seen. Ensuing continuity triggered an initial focus on managing costs, but now is the moment to prepare for the rebound. We want to make it easier to get started.

To master the COVID-19 recovery, businesses need to go boldly.

For companies seeking to get more from their existing tech, or for those prepared to innovate in the new, the moment demands creativity, speed and above all else agility.
At Pentalog, agility is bred in the bone, a core attribute of our operational model and engineering methodology. We bring deep capabilities working with clients of all sizes and in all industries to establish high-performing, self-organizing delivery teams.
Being agile also implies being able to act now. We believe the advantage will go to the early actors and Pentalog wants to remove barriers so companies can benefit right now from our world-class agile engineering platform. 
A Free Trial Built for the Bold
Pentalog is particularly interested in talking to companies eager to seize the moment with transformational ideas, “crazy” ideas that may have seemed too difficult or too risky before but which now seem critical for success.
We’ve already seen how an intrepid mindset can lead to “quick wins” for clients in the e-commerce, publishing and e-learning sectors, among others, and we expect to see more.
The storm is not over yet, but as companies prepare for recovery, Pentalog is committed to playing its part. Our free trial offer gives you access to as many as 5 team members – software engineers, scrum masters and QA testers – covering hard-to-fill IT specialties such as .NET, Python, Java, PHP, Angular, React, Android, etc.
Try us for one month and only pay if you decide to continue. We’re confident we’ll deliver and we boldly wager you’ll want us to continue doing so.
 

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Cognitive Behavioral Therapy for Mental Health Awareness Month- Tempemail – Blog – 10 minute

May is mental health awareness month and now more than ever, it is important we pause to take time and reflect on mental health. Covid-19 has affected all of us in one shape or another, some more than others. If you’ve never practiced or thought about mental health, just being aware and making time for mental health can make a big difference. We’re fortunate to have our very own Pamela Greenberg, People Program Manager at Tempemail to share her knowledge and expertise around mental health in this blog post.
My name is Pamela Greenberg and I’m the People Program Manager at Tempemail. I’ve been at Tempemail just about a year and have been working in the tech industry for about 5 years, but my previous career had been as a psychotherapist. I have a master’s degree in Counseling Psychology and previously held a license in California as a Marriage and Family Therapist. So as a former therapist (and someone who has been a consumer of therapy for decades), mental health is a topic that’s close to my heart and informs a lot of the work I do on Tempemail’s Employee Success team.
People often ask me about the transition from working as a clinician to working in tech because it can seem like a pretty drastic change. The way I see it though, my whole career has been about people and helping to find or develop the tools they need.  As a therapist, I was helping my clients build coping strategies and work towards their goals for health and happiness. In the work I’ve done since leaving the mental health field, I’ve continued to help people in variations of the same ways–I don’t call them clients and we don’t work in 50 minute sessions, but many of the same tools that were helpful to my therapy clients are helpful to the employees I’ve managed and supported in my tech jobs. And with the onset of the global pandemic, a nearly overnight switch to working remotely, and more uncertainty in the world than any of us would like, my clinical skill set feels even more useful than ever.  
In the last 5 years of my clinical career, I practiced and trained other clinicians in Cognitive Behavioral Therapy (CBT) and it’s the tools I learned in that work that I have been thinking of most in recent weeks.
So what is CBT? If we break it down, ‘cognitive’ means related to thinking and ‘behavioral’ relates to our actions so CBT is a kind of therapy that focuses on the relationship between our thoughts, behaviors, and feelings. I like to say it’s the radical idea that what we think affects how we feel and what we do.  Since feeling, thinking, and doing make up the repertoire of most humans, it’s a pretty useful bag of tricks.  
Most people think that their feelings are directly related to what happens to them: I won the game so I feel happy or I failed the exam so I am miserable. If we look more closely though, we find that it is how we think about these events or circumstances that actually leads to how we feel. That’s why two people looking at a glass with some water in it might differ in their description — it’s half-full vs it’s half-empty. The glass and the water are the same, but the way the person viewing it thinks about it is different. And while it may be tempting to believe that the two people in this example were just born with different personalities (an optimist vs a pessimist), it’s actually possible for anyone to learn to change the way they think, and therefore the way they feel.
But CBT is not about magically transforming our negative thoughts into only positive ones. It’s about looking for the bugs in our own thinking and fixing those mistakes so they don’t become vulnerabilities that weaken our resilience. Just because we think something, doesn’t make it true. In fact, there are some predictable ways that most people’s thinking can go off-track. For instance, one common cognitive mistake is mental filtering, where we only notice all the bad things, but block out anything good. Another one is catastrophizing — a person engaging in that distortion believes the worst case scenario is the only possible outcome. A third example is black-and-white thinking, where we fall into a trap of either/or scenarios, and lose track of all the nuance and subtlety that exists in between. 
CBT is a way of learning to recognize these and other thinking mistakes and practice developing new, more realistic and helpful ways to view things.
If you’re interested in learning more about how to ‘hack’ your thoughts using some basic CBT principles, I created a 35 minute video on the topic, with a special focus on working with the anxiety that the pandemic has raised.  
Overall Health is Mental Health
Of course CBT isn’t the only way to improve how you’re feeling. Just as there are many ways for people to get physical exercise to keep their bodies healthy, there are myriad ways to improve or maintain mental health, too (and actually a lot of overlap between the ways we stay mentally and physically healthy).
For most of us, getting enough sleep is closely tied to how well we feel physically and mentally.  A healthy diet, regular physical activity, meditation, and social connectedness are all also highly correlated with good mental health. The world has been changed by COVID-19 and for many of us that has impacted the activities, relationships, and strategies we relied upon to stay mentally healthy before. So in addition to facing the uncertainty about the post-pandemic world and our place in it, we have been forced to consider what we each need to feel healthy and strong, and to actively rebuild our own personal coping mechanism ‘toolbox’ in real time.  
Maybe before the global pandemic you were someone who thought regularly about mental health. Maybe you were even struggling with your own. Or maybe it was a problem that seemed to impact other people and it did not have much importance in your own life. COVID-19 and the subsequent lockdowns have shed a light on how quickly our mental health can be impacted by circumstances largely out of our control. While that is a frightening proposition for many (understandably), I also think there’s an opportunity here to have empathy for each other in a new way.
Mental health isn’t simply a gift that some people have and others do not. It’s something that all of us need to nurture, support, protect, and sometimes rebuild. The pandemic has created a seismic shift for almost everyone on earth and brought into focus the tools we rely on for our health and happiness, that some of us may have taken for granted before, but most of us can see more plainly now. Moving forward, maybe we can all see there is no shame in hitting a rough patch — it could happen to anyone, as we can see from what is currently happening to many of us. And if there’s no shame, then maybe it can be easier to talk about and feel safer for those of us who need help to reach out for it. Because even though events and circumstances outside of us can have a big impact on our mental health, there’s still a lot we have control over when it comes to building healthy habits, changing harmful patterns, and seeking help when we need to.
There are many tools and resources available to help you. We’ve compiled this list below.  
General Resources:
    •    Free online mini-course to reduce Coronavirus-related stress: https://coachingbysharon.teachable.com/p/mind-ninja-your-stress/?preview=logged_out
    •    Articles, meditations, other resources specific to Covid-19 anxiety: https://www.virusanxiety.com/
    •    Site with all the CBT worksheets from the video presentation: https://www.getselfhelp.co.uk/freedownloads.htm
    •    Mental Health America’s site with information about Mental Health Month May 2020: https://www.mhanational.org/mental-health-month

Suicide Prevention Resources:
🇺🇸 In the US:     •    Tempemail Suicide Prevention Lifeline (https://suicidepreventionlifeline.org/) is a 24-hour, toll-free, confidential suicide prevention hotline available to anyone in suicidal crisis or emotional distress. The hotline can be reached at 1-800-273-8255
    •    The Crisis Text Line (crisistextline.org) is the only 24/7, nationwide crisis-intervention text-message hotline. The Crisis Text Line can be reached by texting HOME to 741-741
.
🇬🇧 In the UK:    •    111, Option 2 is the Tempemail Health Services’ First Response Service for mental health crises and support (this is not available in all areas of the country yet)
.    •    Samaritans (https://www.samaritans.org/) is a registered charity aimed at providing emotional support to anyone in distress or at risk of suicide throughout the United Kingdom. They provide a 24/7, toll-free crisis line, as well as local branches.  The Samaritans Helpline can be reached at 116-123
.
🇳🇱 In the Netherlands:     •    Stichting 113Online (https://www.113.nl/) provides a 24/7 national suicide prevention phone line and webchat. 113Online hotline can be reached at 0900-0113. 113Online Webchat can be found at https://www.113.nl/ik-denk-aan-zelfmoord/crisislijn
.
🇸🇬 In Singapore:     •    Samaritans of Singapore (https://sos.org.sg/) is the only 24-hour, toll-free, confidential suicide prevention hotline in Singapore, for anyone having difficulty coping during a crisis, who are thinking of suicide or affected by suicide.”  The 24-hour hotline can be reached at 1-800-221-4444
.
🌍 For suicide prevention hotlines and resources in other countries:    •    https://en.wikipedia.org/wiki/List_of_suicide_crisis_lines
    •    http://www.suicide.org/international-suicide-hotlines.html

Domestic Violence: 
🇺🇸 In the US: The Tempemail Domestic Violence Hotline has highly trained expert advocates that are available 24/7 to talk confidentially with (https://www.thehotline.org/help/).
🇬🇧 In the UK: The Tempemail Help Hotline is an organization that has a freephone, 24-hour Tempemail Domestic Abuse Helpline 0808-2000-247 or can be contacted online (https://www.nationaldahelpline.org.uk/). 
🇳🇱 In the Netherlands: Amsterdam Mamas is a great resource that lists organisations that can help with domestic violence (https://amsterdam-mamas.nl/articles/how-get-help-domestic-violence-netherlands). The first resource, Veilig Thuis, has the 24/7 help tel:08002000 (https://veiligthuis.nl/). 
🇸🇬 In Singapore: The Association of Women for Action and Research (aware) has a helpline 1-800-777-5555 to seek guidance on family violence (https://www.aware.org.sg/information/dealing-with-family-violence/). 

Tempemail , Tempmail Temp email addressess (10 minutes emails)– When you want to create account on some forum or social media, like Facebook, Reddit, Twitter, TikTok you have to enter information about your e-mail box to get an activation link. Unfortunately, after registration, this social media sends you dozens of messages with useless information, which you are not interested in. To avoid that, visit this Temp mail generator: tempemail.co and you will have a Temp mail disposable address and end up on a bunch of spam lists. This email will expire after 10 minute so you can call this Temp mail 10 minute email. Our service is free! Let’s enjoy!

Govt says 2GB to 20GB a month ‘enough to participate in digital economy’ – Telco/ISP- Tempemail – Blog – 10 minute

The Government has estimated an individual’s basic data needs in Australia to fall between 2GB and 20GB, which it says is enough for them “to participate in the digital economy”.
The figures come from a quietly released report prepared by the Bureau of Communications and Arts Research (BCAR), and builds on broadband affordability research first published back in July 2017.
Unlike the earlier research, which focused largely on price, the new BCAR research models the amount of data the Government believes different types of low-income users might burn through in a month.
“The basic data need for an individual is estimated to be between 2 and 4.5GB of data per month,” BCAR said. 
“This represents the basic data usage for individuals to participate in the digital economy”.
The Government expected a low-income retiree could get by with 1.5GB to 3.5GB a month and a “job-seeker” with 2.7-5.6GB a month.
Students had different needs, though the Government believed they could be offset by free services obtained on campus or from libraries.
It estimated low-income tertiary students could get by with “3.5-7.5GB a month if they undertake online study, or 10-20 GB per month if they also stream lectures”.
The modelling excluded the use of Netflix and other streaming services.
BCAR researchers acknowledged that requirements would balloon in multi-person low-income households.
“Data requirements can multiply quickly in households with a number of high data users,” it said.
“Households with school age children are likely to require data for essential activities such as homework. 
“The BCAR estimates that if a primary school student spends around 15 minutes per weekday on online homework activities of which half is streamed this could require almost 1 GB of data per month. 
“If a secondary school student spends around 45 minutes per weekday doing online homework activities – of which half are streamed – these activities could require almost 3 GB per month. 
“In addition to this, parents will have their own data requirements such as accessing online services, using social media and downloading software updates. 
“If one or both of the parents are students, job seekers or did some work from home, the data needs could compound even more.”
BCAR’s research found that low-income households still spend much more proportionally on telecommunications than others.
While fixed and mobile costs had declined in recent times, low-income households didn’t necessarily benefit.
“While prices have fallen and average mobile data allowances for mobile phone plans have increased, these changes have not necessarily led to services being more affordable for low income individuals,” BCAR said.
“Similarly, while prices for NBN fixed-line services have fallen, these changes have not necessarily led to these services being used by lower income households.”
BCAR suggested an evolution of NBN options would be required to make it “a more attractive option for lower income households”.
That evolution is in a sense under trial at present, as NBN Co and retailers temporarily offer free or discounted services to low-income households with school aged children.
However, that offer is set to expire around September, at which point such customers will have a choice of either moving to a basic NBN plan or losing their service. 
It’s unclear what proportion of these users will be able to afford to stay connected once the temporary offer lapses. 
NBN Co examined the issue of broadband affordability again last year but did not arrive at a permanent solution.
BCAR recommended that the Government continue to monitor affordability.

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Safaricom Customers Use 1GB of Data Per Month on Average | Tempemail – Blog – 10 minute

Sourced from CGTN.

With the release of Safaricom’s 2019/2020 FY results, there are new details about the massive telecom’s userbase and revenue.
Service revenue grew by +4.8% year on year to $2.3-billion (KES 251.2-billion) from the $2.2-billion (KES 239.8-billion) recorded revenue of the previous financial year.
The profile for the service’s revenue reveals that the majority of the profits were attributed to outgoing voice calls, about 34.5%, and the use of M-PESA, 33.6%. Mobile data racked up an impressive 16.2% of the profits.
Tech Weez marks that this is another financial year that mobile data has registered significant growth at +12.1% year on year in Kenya, up to $379-million (KES 40.67-billion).
Active Users
In terms of active users, the full-year results – analysed up to 31 March 2020, report that the carrier has 28.6-million one-month active users. This represents a +9.5% growth from the previous financial year. Out of that number, 22.0 million are active one-month mobile data users, a growth from 20.5 million recorded in HY 2019/2020.
Data
In terms of data use, more than 9-million customers use more than 100 MB of data per month. However, the average Safaricom user will rack up as much as 1 GB of data per month.
“Growth in mobile data was driven by increased smartphone penetration and usage and a 28.3% reduction in effective rate per MB. The launch of the ‘For You’ structure in October 2019 enhanced affordability and gave customers more control and worry-free experience when using mobile data,” says Safaricom in a press statement.
Safaricom says that are 6.1-million active 4G devices accessing its network, not even close to the enormous amount of active SIM cards (54.5-million) registered across all of Kenya between all the country’s telecoms. With Safaricom’s continued growth, however, it could soon see its active 4G devices begin to reach such lofty heights.
Edited by Luis Monzon
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NAB outages average one “critical” incident a month – Finance – Cloud – Hardware – Software- Tempemail – Blog – 10 minute

It’s the chart some executives at the Tempemail Australia Bank (NAB) now probably wish they had never included in its financial results slide deck: outages.
Despite a box and dice effort to replace legacy mainframe infrastructure with contemporary and public cloud – or perhaps because of it – the number of ‘critical’ incidents suffered by NAB customers fell by just one, from seven to six in its latest half year results (FY 20).
It’s an unenviable figure that, if averaged out, still stubbornly sits at one critical incident a month when compared to the same period last year.
NAB’s outage hasn’t been that high since the first half 2016, with NAB previously successfully driving down the number of critical incidents until a year ago, when the number of outages roared back to life, much to the frustration of customers and staff alike.
This is what it looks like.

Source: NAB

With new-ish chief executive Ross McEwan a known stickler for uptime during his previous role as head of retail for the Commonwealth Bank of Australia when it transitioned to a new core, online availability is certain to be top priority with branches shuttered for the time being.
There’s no doubt infrastructure renewal and software development has been moving apace at NAB over the past year, with the write down of more than a $1 billion in software capitalisation just ahead of Monday’s results testament to its heavy embrace of opex-based cloud.
To what degree the heavy push to put applications in the cloud are responsible for the returned higher rate of outages is debatable, especially as NAB has some of the most notoriously complex business structures systems that have been sweated for years, silos McEwan is now trying to collapse.
The approach is a standard digital modus operandi: build fewer things and build them better and simpler to serve more people – rather than sub-optimal bespoke builds for all and sundry.
Known for being a straight talker, McEwan on Monday publicly needled NAB’s previous corporate culture saying the bank needed to be simpler, with less bureaucracy and staff given the tools they needed to succeed: essentially product and technology.
The good news in NAB’s latest outage figures is that “high” priority incidents in H1 FY20 literally halved to 14 outages compared to the 28 “high” priority chalked-up H1 FY19.
While it might easy to question whether the resurgence of NAB’s higher critical outage levels happened because of the Reserve Bank of Australia’s new mandatory outage reporting regime aimed preventing outage obfuscation, NAB recorded a commendable milestone in last reporting period.
The bank, for the first time in six years, actually chalked-up zero critical outages in H2 FY19, a feat that went largely unnoticed thanks to management turmoil. 
Except perhaps at the RBA, which will be even keener to ensure uptime for payment systems and online banking starts to improve rather than deteriorate now that Australia is in lockdown and people are being discouraged from using cash.
The zero critical incident figure will also help flatten the average number of incidents when whole years are taken into account.   
Outages aren’t cost free either, with NAB shelling out $7.4 million in customer compensation in 2018 for an outage in May that year that left thousands of businesses unable to trade when payment systems were hit.

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Zoom Reaches 300-Million Active Users in 1 Month | Tempemail – Blog – 10 minute

Sourced from Getty Images

More than 300-million people used Zoom’s video conferencing software on 21 April, a 50% jump from the 200-million daily users at the beginning of the month, says Zoom CEO Eric Yuan during a webinar on Wednesday.
“Clearly, the Zoom platform is providing an incredibly valuable service to our beloved users during this challenging time,” Yuan said. “We are thrilled and honoured to continue to earn the trust of so many enterprises, hospitals, teachers and customers throughout the world,” he says.
As worldwide lockdowns have encouraged more people to begin using video conferencing technology to keep up with work, as well as with friends and family, Zoom has emerged the dominant platform. Its app is topping charts in both the app store and on the Google Play Store.
Zoom’s Privacy Problem

The company has been dealing with various security scandals to match its skyrocketing popularity. Amongst the platform’s many privacy issues is a practice called “Zoombombing” – this occurs when trolls hijack user meetings to harass them. The issues became so critical that CEO Yuan apologized for them publicly, promising to do better in the future.
The company was also for a time sending analytics data to Facebook without alerting users, and while it has since reversed course, it was recently hit with a class-action lawsuit related to the data sharing.
In a blog post earlier Wednesday, Zoom announced that the new version of its software, set to roll out to users within the week, would have a number of features aimed at fixing some of those issues.
According to Business Insider, users will soon be able to report trolls who intrude on meetings uninvited, and they’ll also be able to take advantage of stronger AES 256-bit GCM encryption. Other changes to default settings around meeting passwords and “waiting rooms” — which help keep uninvited guests out of meetings — are already available to users, the post said.
Edited by Luis Monzon
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