Google Assistant, navigation and apps coming to GM vehicles starting in 2021 – gpgmail


GM is turning to Google to provide in-vehicle voice, navigation and other apps in its Buick, Cadillac, Chevrolet and GMC vehicles starting in 2021.

GM began shipping vehicles with Google Android Automotive OS in 2017, starting with the Cadillac CTS and expanding to other brands. Android Automotive OS shouldn’t be confused with Android Auto, which is a secondary interface that lies on top of an operating system. Android Automotive OS is modeled after its open-source mobile operating system that runs on Linux. But instead of running smartphones and tablets, Google modified it so it could be used in cars.

Now, GM is taking the additional step of embedding the Google services that so many people already use through their phones and smart speakers. GM was convinced by its own customer research to bring Google into its cars, Santiago Chamorro, GM’s vice president for global connected customer experience, told gpgmail.

Google voice, navigation and apps found in the Google Play Store will be in compatible GM brands starting in 2021. Broad deployment across all GM brands is expected to occur in the years following.

Future GM infotainments, powered by Android, will have a built-in Google Assistant that drivers can use to make calls, text, play a radio station, change the climate in the car or close the garage door, if they have rhe requisite connected smart home device. The Google Assistant integration will continue to evolve over time, so that drivers in the future will be able to simply use their voice to engage with their vehicle, which could include renewing their
OnStar or Connected Services plans, checking on their tire pressure, scheduling service, according to GM and Google.

Google Maps will also be embedded in the vehicle to help drivers navigate with real-time traffic information, automatic re-routing and lane guidance. Google Assistant is tied into maps, allowing drivers to use voice to
navigate home, share their ETA or find the nearest gas station and EV charging stations.

The infotainment system will include in-vehicle apps from the Google Pay store.

GM isn’t ditching all of its own features for Google, Chamorro said, adding that the automaker will continue to offer its own infotainment features such as service recommendations, vehicle health status, in-vehicle commerce and more, with the Google applications and services complementing our offerings.

In May, Google announced that it was opening its Android  Automotive operating system up to third-party developers to bring music and other entertainment apps into vehicle infotainment systems. Media app developers are now able to create new entertainment experiences for Android Automotive OS.

Google has been pushing its way into the automotive world, first through Android Auto and then with its operating system, for several years now.

In 2017, Volvo announced plans to incorporate a version of its Android  operating system into its car infotainment systems. A year later, the company said it would embed voice-controlled Google Assistant, Google  Play Store, Google Maps and other Google services into its next-generation Sensus infotainment system.

Polestar  2, an all-electric vehicle developed by Volvo’s standalone electric performance brand, also has the Android OS. Renault-Nissan-Mitsubishi Alliance anf Fiat Chrysler Automobiles have also announced plans for Android Automotive OS.

“Cars are quickly transforming and opening up a lot of opportunity,” Patrick Brady, vice president of engineering at Google, said in a recent interview. “Its the beautiful thing about having a platform like this. There are services that we might not be thinking about today and that be here tomorrow.”


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The BBC is developing a voice assistant, code named ‘Beeb’ – gpgmail


The BBC — aka, the British Broadcasting Corporation, aka the Beeb, aka Auntie — is getting into the voice assistant game.

The Guardian reports the plan to launch an Alexa rival, which has been given the working title ‘Beeb’, and will apparently be light on features given the Corp’s relatively slender developer resources vs major global tech giants.

The BBC’s own news site says the digital voice assistant will launch next year without any proprietary hardware to house it. Instead the corporation is designing the software to work on “all smart speakers, TVs and mobiles”.

Why is a publicly funded broadcaster ploughing money into developing an AI when the market is replete with commercial offerings — from Amazon’s Alexa to Google’s Assistant, Apple’s Siri and Samsung’s Bixby to name a few? The intent is to “experiment with new programmes, features and experiences without someone else’s permission to build it in a certain way”, a BBC spokesperson told BBC news.

The corporation is apparently asking its own staff to contribute voice data to help train the AI to understand the country’s smorgasbord of regional accents.

“Much like we did with BBC iPlayer, we want to make sure everyone can benefit from this new technology, and bring people exciting new content, programmes and services — in a trusted, easy-to-use way,” the spokesperson added. “This marks another step in ensuring public service values can be protected in a voice-enabled future.”

While at first glance the move looks reactionary and defensive, set against the years of dev already ploughed into cutting edge commercial voice AIs, the BBC has something those tech giant rivals lack: Not just regional British accents on tap — but easy access to a massive news and entertainment archive to draw on to design voice assistants that could serve up beloved personalities as a service.

Imagine being able to summon the voice of Tom Baker, aka Doctor Who, to tell you what the (cosmic) weather’s like — or have the Dad’s Army cast of characters chip in to read out your to-do list. Or get a summary of the last episode of The Archers from a familiar Ambridge resident.

Or what about being able to instruct ‘Beeb’ to play some suitably soothing or dramatic sound effects to entertain your kids?

On one level a voice AI is just a novel delivery mechanism. The BBC looks to have spotted that — and certainly does not lack for rich audio content that could be repackaged to reach its audience on verbal command and extend its power to entertain and delight.

When it comes to rich content, the same cannot be said of the tech giants who have pioneered voice AIs.

There have been some attempts to force humor (AIs that crack bad jokes) and/or shoehorn in character — largely flat-footed. As well as some ethically dubious attempts to pass off robot voices as real. All of which is to be expected, given they’re tech companies not entertainers. Dev not media is their DNA.

The BBC is coming at the voice assistant concept from the other way round: Viewing it as a modern mouthpiece for piping out more of its programming.

So while Beeb can’t hope to compete at the same technology feature level as Alexa and all the rest, the BBC could nonetheless show the tech giants a trick or two about how to win friends and influence people.

At the very least it should give their robotic voices some much needed creative competition.

It’s just a shame the Beeb didn’t tickle us further by christening its proto AI ‘Auntie’. A crisper two syllable trigger word would be hard to utter…




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Porsche is integrating Apple Music into the all-electric Taycan – gpgmail


Porsche said Monday it will integrate Apple Music into its upcoming all-electric Taycan sports car, the first time the music streaming service has been offered as a standalone app within a vehicle.

The announcement illustrates the latest efforts by Porsche to focus on digital entertainment in its vehicles as well as its further alignment with Apple.

The Apple Music integration will begin with the hotly anticipated Taycan. However, the relationship between Apple and Porsche won’t end at there, Porsche North America CEO Klaus Zellmer told gpgmail.

Apple CarPlay, an app that brings the look and feel of an iPhone to the vehicle’s central screen, is already offered in new Porsche models, a list that will include the Taycan. And like the rollout of Apple CarPlay, a fully integrated Apple Music app will eventually make its way into the rest of the Porsche lineup.

The intention is to give all Porsche customers the “same bandwidth of services,” he said, adding that Apple Music will be introduced into new vehicles that have the technology to integrate the streaming services. It was a sentiment echoed in a statement by Porsche AG board member Detlev von Platen.

For now, the partnership between the two companies will give Taycan owners access to Apple Music — and its 50 million songs, Beats 1 live streamed radio station and curated playlists — through the vehicle’s touchscreen display or its voice assistant. Apple Music, which costs $9.99 for an individual membership, recently surpassed 60 million subscribers.

The integration means more than an Apple Music app icon popping up on the Taycan’s digital touchscreen. The company wanted the experience to be seamless, meaning no wonky sign-ins, phone pairing or separate accounts. Instead, Porsche is linking an owner’s Apple ID with their Porsche Taycan ID. Apple Music content in the Taycan will be identical to what’s on the user’s iPhone app.

Apple Music in the Taycan can also be accessed via Porsche’s voice assistant, which will let users request songs, albums, playlists, or radio stations.

New and existing Porsche owners will be given a free six-month subscription to Apple Music, another hint that the integration will eventually reach other vehicles in the German automaker’s portfolio.

Once that period expires, owners will have to pay for the streaming service. Although if Taycan owners reflect Porsche’s larger U.S. customer base, it’s possible that many already have a subscription. More than 80% of the U.S. Porsche customers also have iPhone, Zellmer told gpgmail.

Porsche said it will also give Taycan owners three years of free in-car internet.

“None of our customers will have to worry about data consumption while streaming,” Lars Buchwald, director of sales and marketing at Porsche Connect for Porsche AG, said during an event Monday at Porsche’s North America headquarters in Atlanta.

Apple is a natural fit for Porsche, Zellmer said, noting that the brands of the two companies are closely aligned with their parallel focus on design, technology and innovation.

Both brands also share a closed system ethos. For instance, Porsche doesn’t support open source-based Android Auto, the competitor to Apple CarPlay. And while that doesn’t mean Apple Music will be the only app ever integrated into the Taycan or other Porsche vehicles, they will likely be few and far between.

“Generally speaking, we always want to be in control of that system for privacy reasons,” Zellmer said. “We don’t want our customers to be approached with marketing or advertising messages that are not relevant or adequate. We will always be very cautious about whom we grant access to our digital ecosystem in our cars. Another reason why Apple is our partner is because they have exactly the same attitude.”


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Microsoft tweaks privacy policy to admit humans can listen to Skype Translator and Cortana audio – gpgmail


Microsoft is the latest tech giant to amend its privacy policy after media reports revealed it uses human contractors to review audio recordings of Skype and Cortana users.

A section in the policy on how the company uses personal data now reads (emphasis ours):

Our processing of personal data for these purposes includes both automated and manual (human) methods of processing. Our automated methods often are related to and supported by our manual methods. For example, our automated methods include artificial intelligence (AI), which we think of as a set of technologies that enable computers to perceive, learn, reason, and assist in decision-making to solve problems in ways that are similar to what people do. To build, train, and improve the accuracy of our automated methods of processing (including AI), we manually review some of the predictions and inferences produced by the automated methods against the underlying data from which the predictions and inferences were made. For example, we manually review short snippets of a small sampling of voice data we have taken steps to de-identify to improve our speech services, such as recognition and translation.

The tweaks to the privacy policy of Microsoft’s Skype VoIP software and its Cortana voice AI were spotted by Motherboard — which was also first to report that contractors working for Microsoft are listening to personal conversations of Skype users conducted through the app’s translation service, and to audio snippets captured by the Cortana voice assistant.

Asked about the privacy policy changes, Microsoft told Motherboard: “We realized, based on questions raised recently, that we could do a better job specifying that humans sometimes review this content.”

Multiple tech giants’ use of human workers to review users’ audio across a number of products involving AI has grabbed headlines in recent weeks after journalists exposed a practice that had not been clearly conveyed to users in terms and conditions — despite European privacy law requiring clarity about how people’s data is used.

Apple, Amazon, Facebook, Google and Microsoft have all been called out for failing to make it clear that a portion of audio recordings will be accessed by human contractors.

Such workers are typically employed to improve the performance of AI systems by verifying translations and speech in different accents. But, again, this human review component within AI systems has generally been buried rather than transparently disclosed.

Earlier this month a German privacy watchdog told Google it intended to use EU privacy law to order it to halt human reviews of audio captured by its Google Assistant AI in Europe — after press had obtained leaked audio snippets and being able to re-identify some of the people in the recordings.

On learning of the regulator’s planned intervention Google suspended reviews.

Apple also announced it was suspending human reviews of Siri snippets globally, again after a newspaper reported that its contractors could access audio and routinely heard sensitive stuff.

Facebook also said it was pausing human reviews of a speech-to-text AI feature offered in its Messenger app — again after concerns had been raised by journalists.

So far Apple, Google and Facebook have suspended or partially suspended human reviews in response to media disclosures and/or regulatory attention.

While the lead privacy regulator for all three, Ireland’s DPC, has started asking questions.

In response to the rising privacy scrutiny of what tech giants nonetheless claim is a widespread industry practice, Amazon also recently amended the Alexa privacy policy to disclose that it employs humans to review some audio. It also quietly added an option for uses to opt-out of the possibility of someone listening to their Alexa recordings. Amazon’s lead EU privacy regulator is also now seeking answers.

Microsoft told Motherboard it is not suspending human reviews at this stage.

Users of Microsoft’s voice assistant can delete recordings — but such deletions require action from the user and would be required on a rolling basis as long as the product continues being use. So it’s not the same as having a full and blanket opt out.

We’ve asked Microsoft whether it intends to offer Skype or Cortana users an opt out of their recordings being reviewed by humans.

The company told Motherboard it will “continue to examine further steps we might be able to take”.


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