Video calling demand continues surge due to Covid-19, says Microsoft- Tempemail – Blog – 10 minute

Microsoft said that video calls on Teams, which competes with apps such as Slack Technologies Inc and Zoom Video Communications Inc, were up 1,000% in the month of March, but did not give an absolute figure. The company said the proportion of meetings and calls that included video more than doubled to 43% from 21% over the month of March.
Jared Spataro, corporate vice president for Microsoft 365 at the company, said Microsoft’s data showed video use interspersed throughout the workday.
“We will see spurts in a team of videoconferencing, but then we see people go offline and do a bunch of work in chat and documents, and then they’re back again,” he said.
Microsoft also said that 183,000 education organizations, each of which can include multiple schools, in 175 countries were now using its Teams for Education, although it did not give a previous baseline. Overall minutes spent in meetings by all Teams users hit 2.7 billion on March 31, Microsoft said, triple the 900 million minutes on March 19.
With billions of people around the world under lockdown orders to slow the spread of the coronavirus, remote work and learning tools have experienced rapid growth.
For example, at end-to-end encryption messaging service Wickr, which offers fully encrypted video calls with as many as 50 participants, business sales have more than doubled each week for a month, said Chief Executive Joel Wallenstrom.
Wickr typically serves executives or security teams within a large company who want its encryption to discuss financial or government secrets, rather than displacing Teams, Zoom or Slack.
“We had a customer that had 150 core users,” Wallenstrom said. “But when there wasn’t a lot they could do out of the office, so they went to 80,000 in two weeks.”
Slack said last month that simultaneously connected users increased to 12.5 million on March 25 from 10 million on March 10. Zoom’s daily meeting participants ballooned to more than 200 million in March from a previous maximum total of 10 million. Neither figure is directly comparable with each other or Microsoft’s figures.
But Zoom’s rise has drawn a global backlash over security and privacy concerns, with Alphabet Inc’s Google this week banning the use of its desktop app by employees and a California school district suspending Zoom use after an intruder exposed himself and shouted racial slurs during a video meeting of high school students.
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The Era of 5G: A more Intelligent Future? | Tempemail – Blog – 10 minute

The world’s population is quickly moving to cities, virtually every country in the world is experiencing an increase in urbanisation. In fact, that increase is projected to accelerate in the coming decades. Based on current rates, two-thirds of the world’s population is forecast to reside in cities by 2050. Over the next 40 years, urban centres will see an astonishing 1 million new residents arriving each week.
To cater to the demands of the future, we need stronger, more reliable networks for mobile connectivity. That’s where 5G comes in. 5G offers wireless speeds comparable to today’s wired broadband while delivering better energy efficiency than modern 4G networks.
As the next step in the evolution of mobile communication, the key aim of 5G is to provide connectivity everywhere for any kind of device that may benefit from being connected. 5G will support a wide range of new applications and use cases, including smart homes, traffic safety, critical infrastructure, industry processes and very-high-speed media delivery. And it will accelerate the development of the Internet of Things.
This will be one of the most significant technological transformations of the twenty-first century, with implications for nearly all sectors of society, including labour and financial markets, as well as shaping demand for goods and services. In response, technologies such as Artificial Intelligence and automation have great potential to improve the way we live and work.

To meet the demands of the new applications and use cases, the capabilities of 5G will extend far beyond previous generations of mobile communication. Examples are very high data rates, very short delay (latency), ultra-high reliability, high energy efficiency and ability to handle many more devices within the same area. But it is about far more than powering smartphones.
In a time of crisis such as the COVID-19 pandemic, information and communication are critical. Mobile networks are an essential part of the communications backbone that enables health workers, public safety officials and critical businesses to stay connected during this global crisis.
As we continue toward a more urbanised world, the need for 5G becomes truly paramount. Now more than ever, we have a responsibility towards our users. A responsibility to prepare for the many new innovations and emerging challenges, and eventually foster a smarter, connected and more technologically advanced future.
By Zoran Lazarevic, CTO at Ericsson Middle East and Africa

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Covid19: Phishing cases increases immensely in India due to the lockdown- Tempemail – Blog – 10 minute

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The ongoing pandemic has pushed the world further towards digitization, and these changes in behaviour are likely to have lasting effects even when the economy starts to pick up.  Increasing application of digital solutions, tools, and services are speeding up the global transition towards a digital economy.
Large and small businesses, corporates are working from home; private sector banks are requesting customers to use digital means for transactions, food and essentials are being ordered online. With more data feeding in, will it compromise the security of Data? was one of the most important questions raised in today’s Corporate Punch session.
Here is what the panellists had to say at India’s largest 6 day virtual panel discussion on Zoom organized by CorpGini on the topic ‘How technology can help companies operate during a pandemic?’ :
Akhilesh Tuteja – Global Cyber Security practice, Co-Leader & Partner, KPMG India said , “There is going to be some compromise in security because of digitalization. The numbers of phishing cases have increased immensely in India, with lots of frauds happening around this time masked as Covid19 threats.”
The other unique technology trends discussed by the panellists during the session were:
“An increase in the usage of drone technology by the government for surveillance and by e-commerce giants and start-ups for delivery for essential supplies will be observed,” said Hitesh Sachdev, Head of Startups – ICICI Bank
There is a tremendous update in workflow management systems. People were still using physical papers and everything before and now it’s all digitalized- Gautam Balakrishnan, CMO (Services) – Tata Projects Limited
According to Hitesh Sachdev , Head of Startups – ICICI Bank, Virtual call centers and chatbots can help lighten the load from employees and customer solutions. Telesales is becoming more and more relevant
Puneet Kaur Kohli, CTO & CIO, Manappuram Finance Ltd. said that for sales, the field-level delegation has become paperless, the everyday new feature is added to mobility, all Relationship Management has gone digital
In conclusion a very important question was asked by Ankur Garg, Chief of AI – Sonasoft, Venture Partner – Z Nation Lab was, “Does security defines technology or technology defines security?
In response Akhilesh Tuteja – Global Cyber Security practice, Co-Leader & Partner, KPMG India said, “Security is way beyond technology, technology is the creator of data/information and security has to go hand in hand. if there is no data/information there is no requirement of security. Only if you have valuable data being shared, you need security. Security is a big profit center. I think security goes way beyond technology. In a large sense, it is about personal security, hygiene, and many more points.”

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Sparrow Advisor’s Ana Milicevic: ‘Transformation isn’t a one time thing’- Tempemail – Blog – 10 minute

The term, ‘digital transformation’ has taken on new meaning in recent weeks. And as individuals around the world switch to digitally-based home and work lives as a result of quarantines, organisations are also being forced to re-consider what it actually means for them.
However, principal and co-founder of digital consultancy Sparrow Advisors, Ana Milicevic, is fearful that many businesses have lost sight of what transformation really is.
Speaking at Tempemail’s Digital Transformation Festival, Milicevic said the concept is: “much less about one piece of technology or another, and more about the actual business process and the people changes that need to happen within an organisation.”
She added: “It’s easy to sign up for a piece of technology, but no one really wants to roll their sleeves up and sign up for re-designing how an organisation actually works.”
“When we’re using the term ‘digital transformation’, we’re actually doing ourselves a bit of a disservice because of the amount of work that’s truly required.”
She expressed that when organisations are thinking about their desire to digitally transform, they ought to question their long-term intentions.
“A better term might be ‘modernisation,’ because that’s what we’re really looking for. I think that term… implies that it’s a continuous process and you want to be the most modern, most tech-savvy and most forward-thinking company that you can be.”
Making a success of ‘modernisation’
When considering what successful digital transformation — or indeed ‘modernisation’ ​— might look like, Milicevic suggested that: “You can usually see a better kind of flow of communication within an organisation, and people are more stoked about the work that they’re doing and it makes more sense.
“You’ll also know if it goes wrong,” she said, “because you’ll see it in your people’s behaviour. If you’re a media company, for example, and your own people aren’t watching your content then something is probably wrong.”
Although Milicevic also conceded that other good signs and indicators of digital transformation would reflect in revenue and new business lines being opened, “but that’s probably 12 to 18 months down the line.”
Since the outbreak of the coronavirus pandemic, businesses and organisations around the world have been forced to digitally transform rapidly, as quarantines and lockdowns have forced workers, clients and customers alike into the safety of their homes.
Crucially, said Milicevic, “You have to ask who’s really driving transformation in your organisation. Is it the chief executive, the chief technology officer or Covid-19? I think for a lot of people at the moment it’s the third option.
She heeded that “[Transformation] is not a one time thing, it’s not like you can just sign up for the project this quarter and book, you’re a digitally transformed, modern organization. It’s something you need to do and learn constantly.”
She also suggested that in the long term, it will be better for agencies and brands “to think of it as an on-going challenge, rather than something that can be ticked off in a particular quarter or in a, in a given year.”
She continued: “It’s really hard to be good at executing in the current world and build a new world at the same time…it’s a real challenge and that’s something that I think every company needs to try to figure out on their own.”
“But, I think a lot of companies are going to come out of this wanting to put more structure around their digital transformation efforts and really thinking through what they should be focusing on and so I’m excited for that.”
You can listen to the episode in full here and view more content from Tempemail’s Digital Transformation Festival here.

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Experience: I am an Instagram husband | Life and style- Tempemail – Blog – 10 minute

I was in my mid-20s when the rock band I was in, Young Guns, started to become successful. We went to San Francisco to record our album, and one night a mutual friend introduced me to a girl called Jenn. We connected instantly: you know when you just know – there was something about her. I had no idea when we met that she was a vlogger and fashion influencer with millions of followers.
Soon after we met, Jenn flew to London. On our first proper date we went for a picnic at Alexandra Palace – that was the first time she asked me to take a photo of her. I felt a bit of pressure; I wanted to get it right as I was very focused on trying to make her fall in love with me.
Not long after that, we started going out. I appeared in a Meet My Boyfriend video on her fashion YouTube channel, Clothes Encounters. We answered questions from her fans, like what nicknames we call each other. At the time, I pretty much had no idea what YouTube was but it felt great to know she wanted to show me off.
She continued to ask me to take photos of her whenever we met. We were dating, but she was also creating content for her channels. I was living in my own bubble and barely used Instagram, but I knew how to take a good photo: I was mainly focused on her being in frame, pressing the right button and making sure there wasn’t a massive trash can next to her. Then I started to focus on the angles, as I’d taken a few wonky ones. I didn’t really think much of it at the time, I just thought I was helping.
The more trips I went on as a plus one, the more photos I was taking. I slipped into becoming what they call “an Instagram boyfriend”, a romantic partner of an influencer who ends up taking all the photos and videos they post. It was difficult at times; there were moments when Jenn had had a long day and it was stressful, and I messed up a lot while learning. It’s not uncommon for influencer couples to do this: 95% of the time, when a guy is dating an influencer he will end up being her videographer. It’s really appealing; you get to shoot for your girl, be a plus one, go on incredible trips and learn a new craft.
By the time I was 30, I wanted to try something new. I quit the band, packed my bags and moved to LA. Once I got there, I realised I had all this influencer experience. As well as shooting videos for Jenn, I started working with other influencers and brands.
It’s not always going to be perfect when you’re working and having a personal relationship; you’ve got to maintain some separation. We achieved that when I started finding my own path and working with other brands not connected to Jenn’s work.
I’m fine with her being my boss. Jenn has always been relatively reserved; it’s not like we wake up with a camera in our faces like some YouTubers. She doesn’t like everyone knowing everything.
In 2016, I secretly shot a video for her YouTube channel of my marriage proposal. It started out with two cameras in our favourite hotel, then went up to 10. I wanted to have a permanent document of this memory, and for our families and friends abroad. My cover was nearly blown several times, especially when the hotel receptionist spotted me from the day before and thought I was having an affair.

The Jenn Im Instagram account has 1.7 million followers, and her YouTube has 275m overall views. I can see why the money that comes with being an influencer tempts people but, even though I use Instagram now, it’s not really for me. I don’t go to events with Jenn any more, because it’s the same thing every time: people go to 10 parties in one night just to show they’ve been there, rather than enjoying themselves.
I don’t want to be in front of the camera much; I hate having my photo taken. The photo above is a self-portrait, taken when I was doing a test shot for Jenn. These are the only photos I take.
I’m terrified for when we have kids, because this world is becoming more competitive. There’s a constant pressure to maintain your social media. I hate the fact that people think you’ve disappeared off the planet if you don’t post. I find the opposite is true: real life starts when the camera switches off.
• As told to Kyle McNeil
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Twitter will now share personal data with advertisers- Tempemail – Blog – 10 minute

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In an unusual move apparently to bring in more ad dollars, Twitter has rolled back a privacy setting that allowed users to stop sharing some personal data with its advertisers, saying the update will help the company “continue operating as a free service.”
Users in India and elsewhere received the pop-up message late Wednesday, which said that “the control you have over what information Twitter shares with its business partners has changed.”
“Specifically, your ability to control mobile app advertising measurements has been removed, but you can control whether to share some non-public data to improve Twitter’s marketing activities on other sites and apps,” read the pop-up.
An option in Twitter’s privacy settings called “Share your data with Twitter’s business partners” used to let users disable sharing some of their personal information.
That setting is still there but you have no control over “mobile app advertising measurements”, unless you are in Europe or in the UK where you can still opt out from sharing “non-public” personal information like device identifiers.
Twitter said in a statement that the move is “part of our ongoing work around transparency and control”.
“Twitter shares certain non-public personal information with certain digital advertising platforms to help measure and optimize the effectiveness of our efforts to market Twitter on those platforms,” said the company.
This information can include IP address and mobile device advertising identifiers for devices that open or log in to Twitter’s mobile apps, but does not include your name, email, phone number, or Twitter username, said the company.
Twitter shares certain non-public personal information with advertisers who run mobile application advertising campaigns through its platform.
This information can include which ads a particular browser or device saw, watched, or otherwise interacted with.
Additionally, Twitter said it will now run ads for its app on Facebook and Google.
Users can opt out of sharing “non-public” data — such as whether or not they installed Twitter’s app as a result of an ad — with Google and Facebook.

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Tech giants struggle to stem ‘infodemic’ of false coronavirus claims | World news- Tempemail – Blog – 10 minute

Tech giants struggle to stem ‘infodemic’ of false coronavirus claims | World news- Tempemail – Blog – Tempemail.co

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Click over to Google, type in “coronavirus”, and press enter.
The results you see will bear little resemblance to any other search.
There are no ads, no product recommendations, and no links to websites that have figured out how to win the search engine optimisation game. Government, NGO and mainstream media sources dominate.
Algorithms and user-generated content are out; gatekeepers and fact checking are in.
Silicon Valley has responded to the “infodemic”with aggressive intervention and an embrace of official sources and traditional media outlets.
Across the social web – on Facebook, Twitter, YouTube, Reddit, Instagram and Pinterest – search results related to Covid-19 are similarly predetermined.

“>Instagram delivers a pop-up urging US users to go to the website for the Centers for Disease Control and Prevention (CDC) – or UK users to the NHS – rather than look at the memes and pictures tagged with #coronavirus.
On Facebook, a dedicated “Information Center” includes a mix of curated information and official medical advice. On Pinterest, the only infographics and memes to be found on topics such as “Covid-19” or “hydroxychloroquine” are those made by internationally recognised health organisations, such as the WHO.
It is a stark contrast to how social media platforms have dealt with misinformation in the past.
US-based platforms, shaped by Silicon Valley’s libertarian ethos and protected by the first amendment, have long been reluctant to take a proactive editorial role or censor speech that could be considered political.
They have had to be pushed, prodded, cajoled, protested, and shamed into addressing hate speech, anti-vaxx propaganda and the harassment of victims of mass shootings.
On coronavirus, they have competed to be responsible and reliable sources of information. Yet still misinformation continues to adapt and spread, largely on social media.
Research by Oxford’s Reuters Institute looking at the spread of 225 false or misleading claims about coronavirus found 88% of the claims had appeared on social media platforms, compared with 9% on television or 8% in news outlets.
Nearly 30% of US adults believe Covid-19 was developed in a lab, according to a survey by Pew Research Center.
A conspiracy theory falsely linking 5G to the coronavirus pandemic has led to real-world consequences, including threats and harassment against telecom engineers and petrol bomb attacks on telephone poles.

A 5G mast damaged by fire in Birmingham UK.Photograph: Carl Recine/Reuters
Carl Bergstrom, a University of Washington professor of biology who also studies and has written a book about misinformation, says the efforts of the social media companies are too little, too late.
“They’ve built this whole ecosystem that is all about engagement, allows viral spread, and hasn’t ever put any currency on accuracy,” he said. “Now all of a sudden we have a serious global crisis, and they want to put some Band-Aids on it. It’s better than not acting, but praising them for doing it is like praising Philip Morris for putting filters on cigarettes.”

We’ve seen the US government becoming a significant purveyor of misinformation around the virus

Carl Bergstrom

Some of the more radical steps taken by tech companies include Twitter’s new policy to remove misinformation that contradicts official public health advice, such as tweets encouraging people not to follow physical distancing guidelines, and WhatsApp’s strict new limits on message forwarding.
The platforms feel they can be much more aggressive on coronavirus misinformation than they have been on political misinformation, said Claire Wardle of the non-profit organisation First Draft.
“There are no two sides with coronavirus, so they don’t have people on the other side saying, ‘We want this,’ the way you do with anti-vaxxers or political misinformation,” said Wardle. “They are freer to act.”
It is also relatively simple and straightforward for the platforms to select trusted sources of authoritative information – the WHO, NHS, CDC, etc – without appearing politically biased.

Wardle faulted the tech companies for not being better prepared for the crisis, however. Facebook has long ignored the conspiracy communities that organise using Facebook groups, such as anti-vaxxers, followers of QAnon, and people who believe 5G is harmful. Coronavirus misinformation is rampant in those communities.
“The sad thing is to see those kinds of conspiracies moving to neighbourhood groups, and family groups,” said Wardle. “It’s like sparks are flying off the bigger [conspiracy] groups and moving into other groups. Everyone is so frightened right now that it’s a tinderbox and these sparks are coming off and catching fire.”
And while the scientific nature of the crisis may lessen some of the external political pressures over how to moderate speech, it also brings with it a slew of challenges. The coronavirus is brand new, and the scientific understanding of it changes daily.
Bergstrom described this conundrum as an “uncertainty vacuum”. “Any reasonable authority will not give you a straight answer” to certain questions about the pandemic, “not because they’re trying to mislead you, but because they don’t know yet,” he said.

Callout
callout-coronavirus

“>Another complicating factor is that normally trustworthy sources are not providing reliable information.
“We’ve seen the US government, particularly the White House, becoming a significant purveyor of misinformation around the virus,” Bergstrom said.
Facebook and Twitter have removed posts by prominent and powerful people over coronavirus misinformation, including the Brazilian president, Jair Bolsonaro, but the real test of their resolve will be whether they ever take action against misinformation by Trump.
“We planned for years for this pandemic, but we never realised that we would be fighting a war on two fronts,” said Bergstrom. “One against the pandemic, and one against all the disinformation and hate and fear that is being amped up and enflamed by political opportunists.”

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Facebook Launches COVID-19 Info Centre in 17 African Countries | Tempemail – Blog – 10 minute

Sourced from Dialogue Pakistan

Facebook is expanding its Coronavirus Information Centre to 17 more countries in sub-Saharan Africa. The Information Centre forms part of the social media giant’s effort to help the global fight against COVID-19 – it hopes to do this by providing people with the latest news and information from trusted health authorities as well as resources and tips to stay healthy and support their family and community.

The Coronavirus Information Centre is featured at the top of News Feed, providing a central place for people to keep informed about the pandemic. It includes real-time updates from national health authorities and global organisations such as the World Health Organization, as well as helpful articles, videos and posts about social distancing and preventing the spread of COVID-19.
 

Facebook users can opt in to follow the centre to get notifications and see updates in their News Feed from official government health authorities. The centre, which has already launched in South Africa, will now be expanded to the following sub – Saharan African markets:

Benin
Burkina Faso
Cameroon
Cape Verde
Chad
Côte d’Ivoire
Ethiopia
Gabon
Guinea
Kenya
Mali
Mauritania
Nigeria
Senegal
Seychelles
The Democratic Republic of Congo (DRC)
Togo

“We’ve built the information centre, in collaboration with national health partners, to ensure that people can get access to information from trusted health sources,” says Facebook’s Head of Public Policy for Africa, Kojo Boakye.
” The launch of the COVID-19 Information Center on Facebook in more than 17 countries across sub-Saharan Africa aligns with our commitment to making accurate, timely information about the pandemic accessible to all communities.”
 

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Responding to COVID-19, Avaya Enables 2 Million Remote Workers- Tempemail – Blog – 10 minute

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The COVID-19 pandemic has had a profound impact on people and organizations around the globe. Companies large and small have had to quickly adapt to new ways of working while addressing massive increases in customer inquiries and the need for help. Avaya Holdings Corp. has moved quickly to enable companies, schools, governments and organizations of all kinds to adapt to working from anywhere. Every day more and more people are connected, collaborating and continuing to be productive while staying safe, based on the speed at which Avaya has been able to respond.
In response to COVID-19, the company has empowered 2 million staff members to work from home for its customers around the world.  These customers are benefitting from the complimentary 90-day access licenses Avaya has offered to pivot their office-based contact center agents and others to work remotely while maintaining exceptional levels of customer engagement. Avaya has helped over 11,000 organizations in just a few weeks, including Humana, IBM, Boston Scientific, the FDIC, General Atomics, Hainan Airlines, Carlson Wagonlit, Gateway Health, Deutsche Telekom, Texas Children’s Hospital, Westcon, Teleperformance, government agencies, and many more who rely on Avaya as their trusted partner helping them successfully manage through the crisis.
“No other company has the breadth and capabilities we have to enable remote workforces on a global scale where we are dealing with workforces in the tens of thousands, in some cases even more,” said Jim Chirico, president and CEO of Avaya.  “Our immediate priority is to make a positive impact in any way we can to help our customers with business continuity, transition their workers to a work from anywhere environment and help ease the extreme emotional and mental stress this crisis is causing for their workers and their customers.”
Teleperformance is a global leader in digitally integrated business services, with over 331,000 employees in 80 countries, and a long-time Avaya customer. “Teleperformance remains focused on the health and safety of our employees. The well-being of our people must come first, and for this reason, Teleperformance has significantly expanded the deployment of home-based agents to now upward of 100,000 – a great option to protect employees from exposure and ensure business continuity for clients,” said Dev Mudaliar, Group CIO, Teleperformance. “Simpler, Faster, Safer has certainly taken on new meaning in these extraordinary times, all over the world, our Work-at-Home solutions have been implemented to ensure business continuity and flexibility for Teleperformance clients. Teleperformance is pleased to partner with industry technology leaders like Avaya to help power our highly reliable and adaptable infrastructure.  Avaya’s remote agent solutions have provided us the capability to rapidly mobilize at home users, and deliver the same customer experience as a traditional brick and mortar contact center.
Germany’s Deutsche Telekom IT GmbH has enabled thousands of its employees to work from anywhere with Avaya technology. “Thanks to the support from Avaya, within four days we were given the ability to enable an additional 7,000 employees at our service centers to work from anywhere,” said Jörg Meinunger, Deutsche Telekom IT. “Our agents are now in a position to provide our customers with comprehensive advice from the home office and help them with their questions and alleviate uncertainties. This enables us to always focus on the needs of our customers, even in challenging times like the ones we are currently experiencing.”
The U.S. Small Business Administration is contending not only with responding to the significant economic impacts of this crisis to small businesses all over America, but managing that response with employees that are all now required to work from home. Avaya quickly provided the solutions to enable hundreds of staff members to support the huge increase in inquiries and requests and do so while working from anywhere.

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Gee whizz: can 5G unlock VR’s true potential?- Tempemail – Blog – 10 minute

For a technology that promises to revolutionize business and communications, 5G is pretty prosaic. Despite the snappy name, the fifth generation of cellular phone technology is really a landgrab for an untapped region of the electromagnetic spectrum. So, no bells or whistles – unless they’re being downloaded at high speed. 
However, the promise of 5G – which is arriving in more and more cities every day as mobile service operators install thousands of low-density phone masts atop streetlamps and skyscrapers – is virtually unlimited. Box sets downloaded in the time it takes you to traverse the concourse at King’s Cross, online gaming freed from the shackles of the basement den, and seamless video calls between boardrooms and across borders: it means more data, on more devices, with more speed. Furthermore, it could enable the mass adoption of an entirely new form of reality – a virtual one.
Karl Woolley is the head of Framestore’s VR studio. In the years since the unit was established, he and his team have taken filmgoers into the world of Fantastic Beasts and Where to Find Them, sunseekers island-hopping on behalf of the Hawaii Tourism Authority, and Game of Thrones fans to the summit of the Wall – for which it earned an Emmy nomination. Woolley says 5G could bring immersive media to a wider audience than ever before, for less money.
“For us, it’s potentially the holy grail. It will hopefully mean we have more visceral and mobile VR and AR experiences,” he says.
The main benefit of 5G, according to Woolley, is that it will provide capacity for headset devices to stream content, rather than directly rendering it. Currently, ‘wired’ headsets rely upon a connection to a computer or console with the computational power to render immersive, encompassing experiences at a frame rate high enough that viewers don’t feel nauseous. Streaming could allow wireless headsets to offer the same in-depth experience as tethered devices, and Woolley suggests that this could ultimately enable the development of lightweight equipment that doesn’t compromise on quality metrics such as latency. “If you don’t need to have all that computational power in a computer or headset, you can slim down the technology to something comparable to a pair of Ray-Bans.
“It might be that 5G is the stepping stone that helps us go from 10m or 20m headsets to a billion headsets,” he says.

Tempemail Geographic has a long-held reputation as a champion of photography in publishing, and it has been extending that pioneering spirit into virtual and augmented realms. Jenna Pirog, who is the company’s senior director of video and immersive experiences, tells Tempemail that the medium offers “so much potential, especially for a company whose mission is to serve as a portal for our audience to explore the farthest reaches of the Earth”.
Recent examples of Tempemail Geographic’s immersive work include a four-part documentary about the Okavango Delta and a new VR experience for the Oculus Quest – Tempemail Geographic Explore VR – in which would-be explorers kayak through sea ice and camp out amid the sheer winds of an Antarctic storm en route to a colony of emperor penguins.
Pirog, who started her career as a coordinator on the photography division of Tempemail Geographic Magazine, notes that experimenting with VR fits into its experimental traditions. “We’ve always pushed the boundaries of visual storytelling, from the first time we published a real photograph in 1890 to our first underwater color photograph in 1927, to experiments with camera traps, drones and rovers.
“We approach our experiments with immersive technology with the same commitment to quality as photo, text and video.”
Pirog says 5G could broaden the appeal of immersive content: “I think 5G will make immersive experiences more accessible to the general public, especially for AR, and the quality of the experiences will increase when there aren’t as many latency issues. Of course, hardware and content will also need to continue to develop at the same rate for any of that to matter, but I am optimistic.”
In the UK, the rollout of 5G stalled over legal wrangles between telcos and local councils, leading some experts to fear that the UK government’s pledge to connect 15m businesses to 5G by 2025 will go unfulfilled. In the US, 5G was for a long time only available on select devices in Chicago and Minneapolis.

 
Colin Davis, interactive arts executive producer at Nexus Studios, tells Tempemail that 5G “has the potential to make a massive impact”, but that access will be patchy. “In the UK and Europe they’re hitting major metropolitan areas first, but in the United States, where you have so much physical geography to cover, I think it will be several years before people in those areas are able to take advantage of 5G.”
In the meantime, Woolley, Pirog and Davis are betting on immersive ‘destination experiences’ to push VR and AR into the mainstream. These include state-of-the-art rides that Woolley’s Framestore team has designed for a theme park in China and touring theater productions such as Jeff Wayne’s War of the Worlds, which was created by immersive production company Dotdotdot.
While Framestore has been producing immersive work for almost a decade, Woolley says the team has expanded rapidly – from a team of four in 2014 to a 45-strong global unit. Davis says his team has experienced a similarly rapid growth, and that the studio’s vaunted animators have been crossing over to work on its immersive projects. “We’ve been shifting a lot of our work over to real-time engines to take advantage of the animators and directors here in these new formats,” he says.
Nexus has been working with AEG, the live entertainment firm that operates venues such as the Hammersmith Apollo and Los Angeles’ historic El Rey Theatre, to create ‘digital twins’ of its physical venues and incorporate immersive elements into productions. Davis says: “You can create incredibly immersive illusions, and in an AR or VR setting it adds another level of realism.”
Pirog points to Tempemail Geographic’s own use of VR at live events: “Last year, the Tempemail Geographic Society outfitted the Grosvenor Auditorium here at HQ in Washington DC with a special system to sync up 450 VR headsets. It’s amazing to watch that many people have an immersive experience together.” 
She says events can introduce new audiences to immersive media without them needing expensive kit. “If you make the technology accessible, people will be interested. If you expect them to purchase a headset for the home, you are talking to a more niche, gaming-focused audience.”
Woolley says that, even if 5G connectivity spurs the development of immersive devices, content producers still have a long way to travel. “It’s such a new medium. Think how many years it took to develop a language of film – things like camera angles or tropes. We haven’t got our heads around that yet in VR.”

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