The MIT Media Lab controversy and getting back to ‘radical courage’, with Media Lab student Arwa Mboya – gpgmail


People win prestigious prizes in tech all the time, but there is something different about The Bold Prize. Unless you’ve been living under a literal or proverbial rock, you’ve probably heard something about the late Jeffrey Epstein, a notorious child molester and human trafficker who also happened to be a billionaire philanthropist and managed to become a ubiquitous figure in certain elite science and tech circles.

And if you’re involved in tech, the rock you’ve been living under would have had to be fully insulated from the internet to avoid reading about Epstein’s connections with MIT’s Media Lab, a leading destination for the world’s most brilliant technological minds, also known as “the future factory.” 

This past week, conversations around the Media Lab were hotter than the fuel rods at Fukushima, as The New Yorker’s Ronan Farrow, perhaps the most feared and famous investigative journalist in America today, blasted out what for some were new revelations that Bill Gates, among others, had given millions of dollars to the Media Lab at Jeffrey (no fucking relation, thank you very much!) Epstein’s behest. Hours after Farrow’s piece was published, Joi Ito, the legendary but now embattled Media Lab director, resigned.

But well before before Farrow weighed in or Ito stepped away, students, faculty, and other leaders at MIT and far beyond were already on full alert about this story, thanks in large part to Arwa Michelle Mboya, a graduate student at the Media Lab, from Kenya by way of college at Yale, where she studied economics and filmmaking and learned to create virtual reality. Mboya, 25, was among the first public voices (arguably the very first) to forcefully and thoughtfully call on Ito to step down from his position.

Imagine: you’re heading into the second year of your first graduate degree, and you find yourself taking on a man who, when Barack Obama took over Wired magazine for an issue as guest editor, was one of just a couple of people the then sitting President of the United States asked to personally interview. And imagine that man was the director of your graduate program, and the reason you decided to study in it in the first place.

Imagine the pressure involved, the courage required. And imagine, soon thereafter, being completely vindicated and celebrated for your actions. 

Arwa Mboya. Image via MIT Media Lab

That is precisely the journey that Arwa Mboya has been on these past few weeks, including when human rights technologist Sabrina Hersi Issa decided to crowd-fund the Bold Prize to honor Mboya’s courage, which has now brought in over $10,000 to support her ongoing work (full disclosure: I am among the over 120 contributors to the prize).

Mboya’s advocacy was never about Joi Ito personally. If you get to know her through the interview below, in fact, you’ll see she doesn’t wish him ill.

As she wrote in MIT’s The Tech nine days before Farrow’s essay and ten before Ito’s resignation, “This is not an MIT issue, and this is not a Joi Ito issue. This is an international issue where a global network of powerful individuals have used their influence to secure their privilege at the expense of women’s bodies and lives. The MIT Media Lab was nicknamed “The Future Factory” on CBS’s 60 Minutes. We are supposed to reflect the future, not just of technology but of society. When I call for Ito’s resignation, I’m fighting for the future of women.”

From the moment I read it, I thought this was a beautiful and truly bold statement by a student leader who is an inspiring example of the extraordinary caliber of student that the Media Lab draws.

But in getting to know her a bit since reading it, I’ve learned that her message is also about even more. It’s about the fact that the women and men who called for a new direction in light of Jeffrey Epstein’s abuses and other leaders’ complicity did so in pursuit of their own inspiring dreams for a better world.

Arwa, as you’ll see below, spoke out at MIT because of her passion to use tech to inspire radical imagination among potentially millions of African youth. As she discusses both the Media Lab and her broader vision, I believe she’s already beginning to provide that inspiration. 

Greg Epstein: You have had a few of the most dramatic weeks of any student I’ve met in 15 years as a chaplain at two universities. How are you doing right now?

Arwa Mboya: I’m actually pretty good. I’m not saying that for the sake of saying. I have a great support network. I’m in a lab where everyone is amazing. I’m very tired, I’ll say that. I’ve been traveling a lot and dealing with this while still trying to focus on writing a thesis. If anything, it’s more like overwhelmed and exhausted as opposed to not doing well in and of itself.

Epstein: Looking at your writing — you’ve got a great Medium blog that you started long before MIT and maintained while you’ve been here — it struck me that in speaking your mind and heart about this Media Lab issue, you’ve done exactly what you set out to do when you came here. You set out to be brave, to live life, as the Helen Keller quote on your website says, as either a great adventure or nothing. 

Also, when you came to the Media Lab, you were the best-case scenario for anyone who works on publicizing this place. You spoke and wrote about the Lab as your absolute dream. When you were in Africa, or Australia, or at Yale, how did you come to see this as the best place in the world for you to express the creative and civic dreams that you had?

Mboya: That’s a good question — what drew me here? The Media Lab is amazing. I read Whiplash, which is Joi Ito’s book about the nine principles of the Media Lab, and it really resonated with me. It was a place for misfits. It was a place for people who are curious and who just want to explore and experiment and mix different fields, which is exactly what I’ve been doing before.

From high school, I was very narrow in my focus; at Yale I did Econ and film, so that had a little more edge. After I graduated I insisted on not taking a more conventional path many students from Yale take, so [I] moved back to Kenya and worked on many different projects, got into adventure sports, got into travel more.

Epstein: Your website is full of pictures of you flipping over, skydiving, gymnastics — things that require both strength and courage. 

Mboya: I’d always been an athlete, loved the outdoors.

I remember being in Vietnam; I’d never done a backflip. I was like, “Okay, I’m going to learn how to do this.” But it’s really scary jumping backwards; the fear. Is, you can’t see where you’re going. I remember telling myself, ” Okay, just jump over the fear. Just shut it off and do it. Your body will follow.” I did and I was like, “Oh, that was easy.” It’s not complicated. Most people could do it if they just said, “Okay, I’ll jump.”

It really stuck with me. A lot of decisions I’ve [since] made, that I’m scared of, I think, “Okay, just jump, and your body will follow.” The Media Lab was like that as well.

I really wanted to go there, I just didn’t think there was a place for me. It was like, I’m not techie enough, I’m not anything enough. Applying was, ’just jump,’ you never know what will happen.

image 4

Image from Arwa Mboya

Epstein: Back when you were applying, you wrote about experiencing what applicants to elite schools often call “imposter syndrome.” This is where I want to be, but will they want me?

Mboya: Exactly.




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Uber plans to keep defending independent contractor model for drivers – gpgmail


In light of gig worker protections bill AB5 passing in the California State Senate last night, amendments to AB5 passing in the Assembly this morning, Uber has made it clear it plans to do whatever it takes to keep its drivers independent contractors.

“We will continue to advocate for a compromised agreement,” Uber Chief Legal Officer Tony West said on a press call today.

As Uber outlined last month, the company is pushing for a framework that would establish a guaranteed earnings minimum while on a trip, offer portable benefits and enable drivers to “have a collective voice.”

He went on to say that Uber is continuing to explore several legal and political options to lay the groundwork for a statewide ballot initiative in 2020. Uber and Lyft announced a $60 million joint initiative last month, and now, West is saying Uber is open to investing even more money in that committee account.

“This is not our first choice,” West said. “At the same time, we need to make sure we are exploring all options and all alternatives to put forward a framework that works for the 21st-century economy and we believe we have a framework that does that.”

AB5 would help to ensure gig economy workers are entitled to minimum wage, workers’ compensation and other benefits by requiring employers to apply the ABC test. The bill, first introduced in December 2018, aims to codfiy the ruling established in Dynamex Operations West, Inc. v Superior Court of Los Angeles. In that case, the court applied the ABC test and decided Dynamex wrongfully classified its workers as independent contractors.

According to the ABC test, in order for a hiring entity to legally classify a worker as an independent contractor, it must prove the worker is free from the control and direction of the hiring entity, performs work outside the scope of the entity’s business and is regularly engaged in an “independently established trade, occupation, or business of the same nature as the work performed.”

If Uber were to fail this test, drivers would not be able to determine when, where and how often they work, nor would they be able to work for more than one platform at a time, West said.

“I do think there would be significant changes in the experience drivers would have,” West said.

But West believes Uber would not fail this test. While it will be required to pass this test in the likely event AB5 gets signed into law, West pointed out “we have been successful in arguing under this ABC test in the past that drivers are independent and independent contractors,” West said. “We believe that to be true.”

There would surely be a financial impact if Uber fails the test, but West declined to comment on just what that fiscal impact would be. Industry analysts, however, have estimated it could result in up to a 30% cost increase.

As noted earlier, the bill is expected to pass, as Gov. Gavin Newsom has previously expressed his support for the measure. Though, Newsom said earlier today that he’s still in negotiations with both Uber and Lyft.

“The governor has been pretty clear he is fully committed to a negotiated solution here,” West said in a press call today. “He’s been clear to us on that message in private and has publicly stated that now.”

Following the bill’s passing in the Senate, Lyft said the state missed an opportunity to support the majority of rideshare drivers who want a solution that balances flexibility with earnings standard and benefits.

“The fact that there were more than 50 industries carved out of AB5 is very telling,” a Lyft spokesperson said. “We are fully prepared to take this issue to the voters of California to preserve the freedom and access drivers and riders want and need.”

Earlier today, Lyft sent out an email to drivers regarding AB5 and how if it’s signed into law, drivers “may soon be required to drive specific shifts, stick to specific areas, and drive for only a single platform (such as Lyft, Uber, Doordash, or others).”

Despite what Uber and Lyft are saying, there are a number of drivers who have fought long and hard to ensure the bill passes. Two of the main organizations behind the actions in support of AB5 are Gig Workers Rising and Mobile Workers Alliance. In addition to urging legislators pass AB5, Uber and Lyft drivers organizing with Gig Workers Rising also want the right to form a union.

“AB 5 is only the beginning,” Edan Alva, a driver with Gig Workers Rising, said in a statement. “I talk daily to other drivers who want a change but they are scared. They don’t want to lose their only source of income. But just because someone really needs to work does not mean that their rights as a worker should be stepped all over. That is why a union is critical. It simply won’t work without it.”


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Despite Brexit, UK startups can compete with Silicon Valley to win tech talent – gpgmail


Brexit has taken over discourse in the UK and beyond. In the UK alone, it is mentioned over 500 million times a day, in 92 million conversations — and for good reason. While the UK has yet to leave the EU, the impact of Brexit has already rippled through industries all over the world. The UK’s technology sector is no exception. While innovation endures in the midst of Brexit, data reveals that innovative companies are losing the ability to attract people from all over the world and are suffering from a substantial talent leak. 

It is no secret that the UK was already experiencing a talent shortage, even without the added pressure created by today’s political landscape. Technology is developing rapidly and demand for tech workers continues to outpace supply, creating a fiercely competitive hiring landscape.

The shortage of available tech talent has already created a deficit that could cost the UK £141 billion in GDP growth by 2028, stifling innovation. Now, with Brexit threatening the UK’s cosmopolitan tech landscape — and the economy at large — we may soon see international tech talent moving elsewhere; in fact, 60% of London businesses think they’ll lose access to tech talent once the UK leaves the EU.

So, how can UK-based companies proactively attract and retain top tech talent to prevent a Brexit brain drain? UK businesses must ensure that their hiring funnels are a top priority and focus on understanding what matters most to tech talent beyond salary, so that they don’t lose out to US tech hubs. 

Brexit aside, why is San Francisco more appealing than the UK?


10 minutes mail – Also known by names like : 10minemail, 10minutemail, 10mins email, mail 10 minutes, 10 minute e-mail, 10min mail, 10minute email or 10 minute temporary email. 10 minute email address is a disposable temporary email that self-destructed after a 10 minutes. https://tempemail.co/– is most advanced throwaway email service that helps you avoid spam and stay safe. Try tempemail and you can view content, post comments or download something

International students face immigration hurdles under Trump – gpgmail


This fall, nearly half a million international students will begin or return to STEM degree programs at U.S. colleges and universities. If you’re among them, congratulations — look forward to being wooed by talent-hungry U.S. tech firms when you graduate. But there’s bad news, too: Under current immigration rules, switching from a student visa to an employment visa can be tricky, so it’s important to understand what’s required and how the latest policy upheavals could impact your journey.

In theory, it’s a great time to be a STEM graduate. U.S. STEM jobs are expected to grow by nearly 11% — or about 10.3 million positions — between 2016 and 2026, faster than all U.S. occupations. In practice, however, it can be tough for international students to secure permanent residence in the United States. The H-1B skilled-worker visa system is badly clogged; a federal lawsuit could slam the door on many STEM graduates, and the White House is shaking up both the skilled-worker and student visa systems.

But don’t despair: There’s still a pathway to a future in the United States — you just might face a bumpy ride. Whether you’re starting your studies or preparing to graduate, it’s crucial to understand your options.

Getting an employment-based visa

An employment-based green card requires an executive-level job, a truly extraordinary résumé, or an employer willing to pony up thousands of dollars in fees and labor-certification costs. Because it’s hard to get a green card, most international STEM students aim for an H-1B visa, which lets you work for a specified U.S. employer for up to six years. It’s not a permanent solution, but it can be a useful launchpad for your career.

Even getting an H-1B isn’t easy, though. There’s a hard cap on H-1Bs: This year, there were more than 200,000 applicants vying for just 85,000 visas. Recipients are selected via lottery, and while you could land an H-1B on your first attempt, many tech workers have to try again — and again, and again — before they finally get lucky.

In the meantime, international students typically start out using the temporary work authorization through their student visa until they transfer to an H-1B. 

Let’s dig into the details of what’s allowed under your student visa: 

If you’re on an F-1 visa

Image via Getty Images / South_agency

The F-1 student visa is one of the main on-ramps to the U.S. tech sector for foreign-born workers. That’s largely thanks to Bush- and Obama-era changes that expanded the Optional Practical Training (OPT) program, which allows F-1 holders to work at American companies after graduating, from 12 to 36 months. 

Graduates with multiple STEM degrees (such as a bachelor’s and master’s degrees) can also chain together their OPT periods, working for up to six years in total before switching to another visa. That’s great news because each year of OPT is another chance to play the H-1B lottery, increasing your odds of winning a visa. 

To use OPT, you’ll need to get a work permit (“Employment Authorization Document,” or EAD) as you near graduation. You’ll also need to file for visa extensions in order to make the most of your OPT entitlement. 

If you’re on a J-1 visa

Similar to the F-1, the J-1 visa is designed for students involved in cultural exchange programs or who receive substantial funding from governments or institutions. 

As a J-1 student, you won’t get OPT but 18 months of Academic Training (AT). Any internships or jobs you take during your studies will count toward your AT allotment, so it’s possible to finish your degree with less than 18 months of work authorization remaining. And while a second 18-month AT period is available for postdoctoral research, there’s no automatic extension for STEM degree holders: Once your 18 months are up, you’ll need to leave the United States.

There’s another catch: Many J-1 visas come with a home residency requirement (HRR), requiring holders to return to their home country for two years before seeking a work-based or family-sponsored U.S. visa — that or apply for an HRR waiver

If you’re on an M-1 visa

The M-1 visa is used by students at technical and vocational schools, not academic programs. As student visas go, it’s very restrictive: You won’t be able to work off-campus and can’t work for more than six months. You also won’t be able to switch to an F-1 visa and won’t find it easy to transition to an H-1B. If you hope to stay in the United States long-term, think carefully about whether an M-1 is right for you.

No job lined up?

If you don’t have a job offer, there are other ways to stay in the United States after finishing your studies. One popular option is to enter a graduate program: Getting a master’s degree could extend your student visa by a year or two, while upgrading to a PhD program could get you several additional years. In fact, an advanced U.S. degree under your belt effectively doubles your chances of getting an H-1B in the same lottery. 

If you can’t find work and don’t want to keep studying, you’ll need existing family ties to a U.S. citizen or lawful permanent resident (green card holder). If you’re the direct relative of one (for example, a spouse or child), then things are relatively easier: You have a clear path toward a family-based green card, allowing you to live and work permanently in the United States. That’s true even if you’ve become a family member through marriage: You’ll be able to obtain a marriage-based green card more quickly and easily than an H-1B or other employment-based green cards.

If you’re the spouse or child of someone on a temporary visa, such as an H-1B or O-1 visa holder, you can usually obtain a dependent’s visa. Such visas often allow you to study, but you won’t qualify for OPT after graduating. It’s also getting harder for H4 visa holders to obtain work permits, so don’t count on using a dependent’s visa to launch your career in Silicon Valley. In many cases, OPT is still a better springboard to an H-1B or green card.

If the person who claims you as a dependent applies for permanent residence, you may be able to get a green card through “derivative” benefits, meaning their green card eligibility trickles down to you.  

Next step: Mark your calendar

GettyImages 1132448431

Image via Getty Images / normaals

Whatever immigration status you currently have or want to get, you’ll need to plan ahead. In some cases, you might need to start planning your next step almost as soon as you begin your studies, in order to make sure you aren’t left without a valid visa.

  • For graduate study: Update your existing student visa before the end of the 60-day grace period (for F-1 visas) or 30-day grace period (for J-1 visas) following the program completion date listed on your Student and Exchange Visitor Information System (SEVIS) record and I-20 or DS-2019 form. 
  • For F-1 OPT: Apply no sooner than 90 days before and no later than 60 days after completing your studies. If your official completion date is June 1, 2020, for instance, you can apply for OPT between March 3 and July 31 of that year.
  • For J-1 AT: Apply shortly before your program ends. Your school will facilitate your AT application and will set its own deadline to process your paperwork before the end of your studies, but your AT must begin no later than 30 days after completing your program.
  • For H-1B visas: Play the annual visa lottery held in early April. You’ll need a job offer lined up well in advance from an employer who’s willing to sponsor you. You can’t begin working until your H-1B is approved, unless you have separate work authorization through OPT, AT, or some other means.
  • For employment-based green cards: The timeline depends on your specific green card category, but you’ll generally wait months or years
  • For green cards through marriage to a U.S. citizen: You’ll typically wait 10–13 months, but you’ll be able to stay in the United States while in the meantime, even if your student visa expires.
  • For green cards through marriage to a permanent resident: You’ll typically wait 29–38 months, but you’ll need another valid visa, such as an unexpired F-1, for the first 11–15 months.
  • For family-based green cards (other than for spouses and children of U.S. citizens): You might face a lengthy wait depending on your relationship to your sponsoring relative and home country

Whatever your plans, remember that immigration rules are constantly changing — and seldom in ways that benefit new immigrants. If you can, file your visa or green card application right away to avoid nasty surprises.

Trouble coming down the line

It’s important not only to understand your current visa but also to recognize that the U.S. immigration system is in flux — and many of the planned changes spell bad news even for immigrants with advanced degrees and vitally needed skills. 

The new public charge rule, for instance, will make it harder to get a green card if you’ve used public benefits and allows the U.S. government to deny your application if they suspect you’ll fall on hard times in the future. For STEM grads with solid job offers, that might not seem like a major concern, but the new rule will apply even to those on temporary visas, including H-1Bs, who wish to extend or change their immigration status. At the least, it’s a sign of how much harder the immigration process is getting.

The Trump administration is also targeting students with a new “unlawful presence” rule that imposes tough punishments for minor violations of student visa terms. Fortunately, the rule is tied up in court, but if it goes through, it could lead to lengthy bans on future work visas if you overstay on your student visa, work in ways that aren’t authorized, or otherwise fail to play by the rules.

Such changes underscore the importance of doing your own due diligence and not simply relying on your college or employer to steer you right. Figuring out your immigration options can feel overwhelming — but as the many thousands of foreign-born STEM graduates who’ve successfully built careers in the United States can tell you, it’s well worth the effort.

Get your pressing immigration questions answered

Have a question about the complex and shifting immigration process? Boundless can help. Please send your immigration-related questions to our resident immigration expert, Anjana Prasad, at ask.anjana@boundless.com. We will consider your question for a future column on the Boundless blog.


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Teaching ethics in computer science the right way with Georgia Tech’s Charles Isbell – gpgmail


The new fall semester is upon us, and at elite private colleges and universities, it’s hard to find a trendier major than Computer Science. It’s also becoming more common for such institutions to prioritize integrating ethics into their CS studies, so students don’t just learn about how to build software, but whether or not they should build it in the first place. Of course, this begs questions about how much the ethics lessons such prestigious schools are teaching are actually making a positive impression on students.

But at a time when demand for qualified computer scientists is skyrocketing around the world and far exceeds supply, another kind of question might be even more important: Can computer science be transformed from a field largely led by elites into a profession that empowers vastly more working people, and one that trains them in a way that promotes ethics and an awareness of their impact on the world around them?

Enter Charles Isbell of Georgia Tech, a humble and unassuming star of inclusive and ethical computer science. Isbell, a longtime CS professor at Georgia Tech, enters this fall as the new Dean and John P. Imlay Chair of Georgia Tech’s rapidly expanding College of Computing.

Isbell’s role is especially given Georgia Tech’s approximately 9,000 online graduate students in Computer Science. This astronomical number of students in the CS field is the result of a philosophical decision made at the university to create an online CS master’s degree treated as completely equal to on-campus training.

Another counterintuitive philosophical decision made at Georgia Tech — for which Isbell proudly evangelized while speaking at conferences like the MIT Technology Review’s EmTech Next, where I met him in June — is to admit every student who has the potential to earn a degree, rather than making any attempt at “exclusivity” by rejecting worthy candidates. In the coming years all of this may lead, Isbell projected at EmTech Next, to a situation in which up to one in eight of all people in the US who hold a graduate degree in CS will have earned it at Georgia Tech.

isbell 1

Isbell speaks to Gideon Lichfield, Editor-in-chief of the MIT Technology Review, at its EmTech Next conference in June. Image via MIT Technology Review.

“What they’ve done is pretty remarkable,” said Casey Fiesler, a 3x recent graduate of Georgia Tech and a founding faculty member and CS professor at the University of Colorado’s College of Media, Communication, and Information.

And it’s promising that Fiesler, who has become known in the tech ethics field for her comparative study of curricula and teaching approaches, told me, “ethics can be integrated into online [CS] courses just as easily as it can be into face to face courses.”

Still, it is as daunting as it is impressive to think about how one public school like Georgia Tech might be able to successfully and ethically educate such an enormous percentage of the students in arguably the most influential academic field in the world today. So I was glad to be able to speak to Isbell, an expert on statistical machine learning and artificial intelligence, for this gpgmail series on the ethics of technology.

Our conversation below covers the difference between equality and equity; cultural issues around women in American CS, and what it would look like for ethics to be so integrated into the discussion of computing that students and practitioners wouldn’t even think of it as ethics.

Greg Epstein: Around 1/8 of Computer Science graduate degrees will be delivered by your school in the coming years; you’re thinking inclusively about providing a relatively huge number of opportunities for people who would not otherwise get the opportunity to become computer scientists. How have you achieved that?

Charles Isbell: There’s an old joke about organizations: don’t tell me what your values are, show me your budget and then I’ll tell you what your values are. Because you spend money on the things that you care about.


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Finance in startups with Duda CFO Stephanie Hsiung and Zeus Living’s Head of Finance Mark Kang – gpgmail


Welcome to this transcribed edition of The Operators. The Operators features insiders from companies like Airbnb, Brex, Calm, Facebook, Google, Lyft, Slack, Uber, WeWork, and Zeus Living sharing their stories and tips on how to break into fields like marketing and product management. They also share best practices for entrepreneurs on how to hire and manage experts from domains outside their own.

This week’s edition features two finance experts with experience from Calm, AdRoll, Morgan Stanley, Change.org, Zeus Living, and Duda. Listen in as they unpack how to build a career in finance at a tech startup and how founders should be thinking about hiring and managing this function.

Stephanie Hsiung is the CFO of Duda, a new and exciting enterprise website builder. Prior to taking the CFO role at Duda, Stephanie served as the VP of Finance at Calm, the leading meditation and mental wellness app and recent unicorn. She was also previously the VP of Finance at Change.org, and was at AdRoll before that.

Mark Kang is the Head of Finance at Zeus Living, which is one of the fastest-growing providers of furnished housing for business travelers. He brings experience from venture capital, banking at Morgan Stanley, where he managed IPOs, and also spent time at Barclays.

Mark Kang, Neil Devanie, Stephanie Hsiung. Image via The Operators

Neil Devani and Tim Hsia created The Operators after seeing and hearing too many heady, philosophical podcasts about the future of tech, and not enough attention on the practical day-to-day work that makes it all happen.

Tim is the CEO & Founder of Media Mobilize, a media company and ad network, and a Venture Partner at Digital Garage. Tim is an early-stage investor in Workflow (acquired by Apple), Lime, FabFitFun, Oh My Green, Morning Brew, Girls Night In, The Hustle, Bright Cellars, and others.

Neil is an early-stage investor based in San Francisco with a focus on companies building stuff people need, solutions to very hard problems. Companies he’s invested in include Andela, Clearbit, Kudi, Recursion Pharmaceuticals, Solugen, and Vicarious Surgical.

If you’re interested in starting or accelerating your marketing career, or how to hire and manage this function, you can’t miss this episode!

The show:

The Operators features insiders from companies like Airbnb, Brex, Calm, Facebook, Google, Lyft, Slack, Uber, WeWork, and Zeus Living sharing their stories and tips on how to break into fields like marketing and product management. They also share best practices for entrepreneurs on how to hire and manage experts from domains outside their own.

In this episode:

In Episode 6, we’re talking about finance. Neil interviews Stephanie Hsiung, the CFO of Duda, a new and exciting enterprise website builder, and Mark Kang, the Head of Finance at Zeus Living, one of the fastest-growing providers of furnished housing for business travelers.

Neil Devani: Hello and welcome to the Operators, where we talk to entrepreneurs and executives from leading technology companies like Google, Facebook, Airbnb, and Calm about how to break into a new field, how to build a successful career, and how to hire and manage talent beyond your own expertise.

We skip over the lofty prognostications from venture capitalists and storytime with founders to dig into the nuts and bolts of how it all works. Hear from the people doing the real day to day work, the people who make it all happen, the people who know what it really takes… The Operators.

Today we’re talking to two finance experts with experience in investment banking and billion-dollar tech startups. I’m your host, Neil Devani and we’re coming to you from Digital Garage here in downtown San Francisco.

Joining me today is Stephanie Hsiung, CFO of Duda, an enterprise website builder, and formerly the VP of finance at Calm, the leading meditation and mental wellness app. She was also the VP of Finance at Change.org and AdRoll before that.

Also joining us is Mark Kang, Head of Finance at Zeus Living, a rising provider of furnished housing for business travels. They have 1400 homes under management in four major metro areas. Mark has experience as a venture capitalist as well and was previously a banker at Morgan Stanley and Barclays. Stephanie and Mark, thank you for joining us.

Stephanie Hsiung: Thank you for having us.

Mark Kang: Yes, thanks for having us.


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How to move from VP of Sales to CRO with leading exec recruiter David Ives – gpgmail


Sales organizations are changing, and now companies are looking for a different type of sales leader

It wasn’t so long ago that sales meant just showing up with a deck and a smile. These days, it seems that sales leaders almost need a PhD in statistics just to get through the typical day managing a sales funnel. From SQLs and MQLs to NDRR and managing overall retention, the roles of VP of Sales and Chief Revenue Officers (CROs) are evolving rapidly in tandem with the best practices of SaaS startups.

Few people know this world better than David Ives, who is a partner at True Search, one of the top executive recruiting firms in the country where he co-leads the go-to-market practice. David has led countless CRO and VP of Sales searches, and in the process, has learned not just what CEOs and boards are looking for, but also the kinds of skills that candidates need to shine in these important career inflection points.

In our conversation, we talk about the evolving nature of the sales org, how leaders can best position themselves for future advancement, what companies are looking for today in new executive sales hires, and compensation changes in the industry.

This interview has been extensively edited and condensed for clarity

Introduction and background

Danny: Why don’t we start with your background — how did you get into recruiting?

David: So my background was definitely unique. I started as an enterprise sales rep of the truest form selling subscription-based data analytics and systems into capital markets, so into investment banks, trading desks, hedge funds, asset managers, portfolio managers — you name it. Then I drifted purposely, intentionally away from capital markets and did about four different growth technology companies. I landed at NewsCred, and it was a neat time — it was really the birth of the startup landscape with the whole Flatiron district in New York.

Later, I was looking for my next CRO opportunity and was networking with some of the investor folks that I knew. I had a friend of mine who was a talent partner at a private equity firm who said to me, “I’ve always thought that you’d be really good at this and we’re starting to push for our search firms to have operators.” I went and met with Brad and Joe [founders of True], and three weeks later I was in the seat.

Danny: That’s great. And what do you do at True?

David: Well, we moved to a specialization model right when I got here. I don’t know if I was the test case or not, but I didn’t know search, so my skillset was that I knew the role. I run our go-to-market practice with another partner, and we have probably 40, 45 people in that group. We focus exclusively on sales, marketing, customer success, we’ll do biz dev. I probably skew more to CRO than anything else, but I do CMO and VP of marketing as well, and then I do a handful of business development, chief client officers, and VPs of customer success a year. That’s my mix basically.

What is the skillset of a modern CRO?

Danny: You’ve been in the sales leadership space for a long time, and you’ve been in the recruiting space for a couple of years. What are some of the changes that you’re seeing today in terms of candidates, skills, and experiences?

David: I think a big change has been from what I call a backend pipeline manager to what I would call a full funnel manager.


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Verified Expert Growth Marketing Agency: Torch – gpgmail


CEO Jeremy OBriant never intended to create Torch, an agile growth marketing agency based in San Francisco. He started his career as a CPA, but after leading a growth team at Sidecar and running growth projects on his own, forming Torch was the most obvious thing to do. He now leads a team that implements “agile growth,” an iterative approach that involves setting clear goals and running smaller experiments over the course of monthly sprints. Learn more about their approach to growth, their ideal client, and more.

“Torch offers custom solutions to whatever you need. They are fast and deliver on what they promise. They are also scrappy and willing to try stuff to solve unique needs.” Head of Product in SF

Torch’s approach to growth

We aim to be the thought leaders of Agile Growth. We didn’t invent the term, but we are certainly becoming the leading voice of the process in the growth marketing world. Agile simply means being able to move quickly and with ease. We start with clearly defined business goals and prioritize growth tactics based on the impact, cost, and efficiency. Then collaborate with growth teams to execute a handful of items in recurring growth sprints, typically on a monthly cadence.”

On their ideal client

“Our ideal partner has product-market fit, is redefining their category, and is ready to scale in a sustainable way. We are very strategic in the types of businesses we work with and steer clear of doing narrow prescriptive tactics. We love to collaborate with partners that are open to taking a fresh strategic look at their entire growth stack and embrace the agile approach to discover the right strategy for their unique situation.”

designer fast facts 37

Below, you’ll find the rest of the founder reviews, the full interview, and more details like pricing and fee structures. This profile is part of our ongoing series covering startup growth marketing agencies with whom founders love to work, based on this survey and our own research. The survey is open indefinitely, so please fill it out if you haven’t already. 

Interview with Torch CEO Jeremy OBriant

Jeremy OBriant

Yvonne Leow: Tell me about your background and how you became a growth marketer. 

Jeremy OBriant: People are often surprised when I tell them I started my career as a CPA. I ended up working in the trenches on several M&A deals and heard lots of founding stories from entrepreneurs.


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We Are Off The Record – gpgmail


Unlike most agencies, We Are Off The Record’s (WAOTR) mission is to advise and train in-house growth teams to scale their business. CEO and founder Bas Prass prides his team’s “train and transfer method” because it has allowed them to work with tech startups and giant corporations from all around the world. WAOTR is based in the Netherlands, but learn more about their approach to growth, agency values, and more.

Logo Stacked Center Black 1

Image via We Are Off the Record

WAOTR’s unique approach to growth:

“As far as I know, we’re still the only growth bureau in Europe with our approach to growth — we help startups from within. We work with their in-house teams, which means we are literally in the same room as our clients. We want to lead by example. I don’t believe in any other approach anymore because growth has to come from within the business itself.”

“WAOTR walks the talk: they actually do growth instead of solely advising.” Rutger Planken, Rotterdam, The Netherlands, Director & Founder, FoodServicehub

WAOTR’s ideal client:

“Our ideal clients are the ones that understand that growth takes time and doesn’t happen overnight. They understand that we need to touch multiple domains within their business and that growth isn’t only in the marketing or product department but in the entire culture of the company. This is also the reason we insist to work with founders and/or want involvement from C-level positions.”

designer fast facts 32

Below, you’ll find the rest of the founder reviews, the full interview, and more details like pricing and fee structures. This profile is part of our ongoing series covering startup growth marketing agencies with whom founders love to work, based on this survey and our own research. The survey is open indefinitely, so please fill it out if you haven’t already. 

Q&A with We Are Off The Record Founder & CEO Bas Prass

Bas Prass TC

Yvonne Leow: How did you become a growth marketer and start working with tech startups? 

Bas Prass: I started designing websites and building websites at the age of twelve and quickly figured out how to survive in the digital jungle. I learned by doing and was pretty active within online communities.


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The 11 best startups from Y Combinator’s S19 Demo Day 1 – gpgmail


Y Combinator, the genesis for many of the companies that have shaped Silicon Valley including Airbnb, PagerDuty and Stripe, has minted another 200 some graduates. Half of those companies made their pitch to investors today during Day 1 of Y Combinator’s Summer 2019 Demo Day event and we’re here to tell you which startups are on the fast-track to the unicorn club.

Eighty-four startups presented (read the full run-through of every company plus some early analysis here) and after chatting with investors, batch founders and of course, debating amongst ourselves, we’ve nailed down the 11 most promising startups to present during Day 1. We’ll be back Tuesday with our second round of top picks.



10 minutes mail – Also known by names like : 10minemail, 10minutemail, 10mins email, mail 10 minutes, 10 minute e-mail, 10min mail, 10minute email or 10 minute temporary email. 10 minute email address is a disposable temporary email that self-destructed after a 10 minutes. https://tempemail.co/– is most advanced throwaway email service that helps you avoid spam and stay safe. Try tempemail and you can view content, post comments or download something