Work Life Ventures raises $5M for debut enterprise SaaS seed fund – gpgmail

Brianne Kimmel had no trouble transitioning from angel investor to general partner. Initially setting out to garner $3 million in capital commitments, Kimmel, in just two weeks’ time, closed on $5 million for her debut venture capital fund Work Life Ventures. The enterprise SaaS-focused vehicle boasts an impressive roster of limited partners, too, including the […]

Zendesk puts Smooch acquisition to work with WhatsApp integration – gpgmail

Zendesk has always been all about customer service. Last spring it purchased Smooch to move more deeply into messaging app integration. Today, the company announced it was integrating WhatsApp, the popular messaging tool, into the Zendesk customer service toolkit. Smooch was an early participant in the WhatsApp Business API program. What that does in practice […]